Patient Services Supervisor (hourly)

Metz Culinary Management•Upper Saucon, PA
•$18 - $20

About The Position

Metz Culinary Management is seeking a Patient Services Supervisor to assist with the overall leadership of the Server Team and oversee the Patient Experience. The role focuses on providing excellent food and unexpected service, engaging with patients to use the ordering system or assisting with menu selections, and following up to ensure satisfaction. A successful candidate will bring knowledge of customer relations, dining experiences, and employee management. Hospitality and outstanding communication skills are important. Healthcare-setting experience and hands-on knowledge of patient or resident dining service are desired. The supervisor will contribute to a culture centered on the company’s values and support an environment where team members can pursue personal growth, enrichment, and career success.

Requirements

  • Employee leadership skills.
  • Excellent verbal and written communication skills.
  • Strong Microsoft Office skills.
  • Ability to create effective communication documents, including summaries, reports, and letters.

Nice To Haves

  • Healthcare patient or resident food service experience.
  • Hands-on knowledge of patient or resident dining service.

Responsibilities

  • Assist with overall leadership of the Server Team.
  • Oversee the Patient Experience.
  • Engage with patients to help them use the ordering system and/or assist with menu selections.
  • Follow up with patients to ensure satisfaction.
  • Create effective communication documents, including summaries, reports, and letters.
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