Patient Services Supervisor (hourly)

Metz Culinary Management•Louisville, KY

3d•Onsite

About The Position

Metz Culinary Management is hiring a PRN Patient Services Supervisor at Jewish Hospital. The role supports the overall leadership of the Server Team and oversees the patient experience, providing high-quality food and service. The supervisor engages with patients to help them use the ordering system or make menu selections, then follows up to ensure their satisfaction. The successful candidate will bring a strong understanding of customer relations, dining experiences, and employee management. Healthcare patient or resident dining experience is desired, along with hospitality and outstanding communication skills. The position is described as a mid shift from 11:30 a.m. to 8:00 p.m. and requires availability to work alternating weekends. The pay rate is $18.00–$19.00, based on previous experience.

Requirements

Employee leadership skills.
Strong verbal and written communication skills.
Strong Microsoft Office skills.
Ability to create effective communication documents, including summaries, reports, and letters.

Nice To Haves

Healthcare patient or resident food service experience.
Hands-on knowledge of patient or resident dining service.
Knowledge of customer relations and dining experience.
Experience in employee management.
Hospitality skills.

Responsibilities

Assist with the overall leadership of the Server Team.
Oversee the patient experience and support excellent food and service.
Engage with patients to help them use the ordering system or assist with menu selections.
Follow up with patients to ensure satisfaction.