Patient Services Supervisor (hourly)
About The Position
Metz Culinary Management is seeking a Patient Services Supervisor to assist with leadership of the server team and oversee the patient experience. The role focuses on providing excellent food and unexpected service, engaging patients in use of the ordering system or helping them select menu items, and following up to ensure satisfaction. The successful candidate will bring customer-relations, dining-experience, and employee-management knowledge, along with hospitality and strong communication skills. Healthcare patient or resident dining-service experience is desired. The position is part of a family-driven company focused on restaurant-inspired hospitality and quality service.
Requirements
- Healthcare patient or resident food-service experience is desired.
- Employee leadership skills.
- Strong verbal and written communication skills.
- Strong Microsoft Office skills.
- Knowledge of customer relations, dining experience, and employee management.
Nice To Haves
- Hands-on patient or resident dining-service experience in a healthcare setting.
Responsibilities
- Assist with overall leadership of the server team.
- Oversee the patient experience.
- Engage patients in using the ordering system and/or assist with menu selections.
- Follow up with patients to ensure satisfaction.
- Create effective communication documents, including summaries, reports, and letters.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
