Hourly Manager

Andy's Frozen Custard • Dallas, TX

3d • $15 - $19

About The Position

Hourly Managers are responsible for ensuring each shift runs smoothly. The role includes training new associates, setting an example by remaining calm, opening and closing the store, maintaining high product standards, and providing exceptional customer service. It is an extremely hands-on position, working up front with guests and staff across shifts rather than in an office.

Andy's Frozen Custard describes its work environment as clean, family-friendly, and fun, with no fryers or grills. The company emphasizes work-life balance, flexible scheduling, opportunities to grow as new stores open, and competitive pay with quarterly bonus potential. The position requires full-time availability, including late nights, weekends, and some holidays.

Requirements

• Must be at least 18 years of age.
• At least 6 months of proven management experience in food service or a leadership role in a related industry.
• Must be able to physically work all shifts up front, taking care of guests and staff.
• Must be friendly, enthusiastic, and energetic.
• Must be able to lead by example and uphold high operating standards in a fast-paced environment.
• Must be able to coach and provide feedback to help the team grow.
• Must have reliable transportation to and from work.
• Must be able to work full-time with open availability, including late nights, weekends, and some holidays.
• High school diploma or equivalent required.
• Solid employment track record with positive references.
• Constant standing and walking.
• Occasional pushing, pulling, lifting, or carrying up to 55 pounds independently and safely.
• Occasional ascending or descending ladders, stairs, ramps, or similar.
• Constant use of a computer, point-of-sale register, and found equipment.
• Frequent, continual, intermittent flexing or rotation of the wrist and spine.
• Constant reaching, turning, and precision work around the fountain area.
• Constant talking and exchanging ideas through spoken communication.
• Constant clarity of vision at near and/or far distances.
• Ability to work outside in various weather conditions.

Responsibilities

• Ensure each shift runs smoothly.
• Train new associates.
• Remain calm and set a positive example for the team.
• Open and close the store.
• Ensure products meet high standards.
• Provide exceptional customer service.
• Work hands-on up front with guests and staff.
• Lead by example and uphold high standards of operation in a fast-paced environment.
• Help the team grow through ongoing coaching and feedback.

Benefits

• Competitive pay.
• Quarterly bonus opportunities.
• Paid vacation that increases with length of employment.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k) options.
• Flexible scheduling, with 30–40 hours described as fewer hours than most restaurants.
• Closed on Thanksgiving, Christmas Eve, Christmas, and New Year's Eve, and closes early on Thanksgiving Eve.
• Opportunities to grow with the company as additional stores open.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED