Hourly Manager

Andy's Frozen Custard•Owasso, OK

7d•$15 - $19•Onsite

About The Position

Hourly Managers are responsible for ensuring each shift runs smoothly. The role involves training new associates, modeling calm behavior, opening and closing the store, maintaining high product standards, and providing exceptional customer service. It is a hands-on position working up front with guests and staff in a fast-paced environment, rather than an office job. The position requires full-time availability for shifts that may include late nights, weekends, and some holidays.

Requirements

Must be at least 18 years old.
At least 6 months of proven management experience in food service or a leadership role in a related industry.
Must be able to physically work all shifts up front, taking care of guests and staff.
Must be friendly, enthusiastic, and energetic.
Must have reliable transportation to and from work.
Must be able to work full-time with open availability, including late nights, weekends, and some holidays.
High school diploma or equivalent required.
Solid employment track record with positive references.
Able to stand and walk constantly.
Able to occasionally push, pull, lift, or carry up to 55 pounds independently and safely.
Able to occasionally ascend or descend ladders, stairs, ramps, and similar surfaces.
Able to use a computer, point-of-sale register, and found equipment constantly.
Able to frequently and continually flex or rotate the wrist and spine intermittently.
Able to reach, turn, and perform precision work around the fountain area constantly.
Able to talk and exchange ideas verbally constantly.
Able to maintain clear vision at near and/or far distances constantly.
Able to work outside in various weather conditions.

Responsibilities

Ensure each shift runs smoothly.
Train new associates.
Remain calm and set a positive example for the team.
Open and close the store.
Ensure products meet high standards.
Provide exceptional customer service.
Work hands-on with guests and staff during shifts.
Lead by example and uphold high operating standards in a fast-paced environment.
Help team members grow through ongoing coaching and feedback.