Hourly Manager

Andy's Frozen Custard • Lakeland, FL

4d • $15 - $19 • Onsite

About The Position

Hourly Managers are responsible for ensuring each shift runs smoothly. The role is hands-on and includes training associates, setting an example by remaining calm, opening and closing the store, maintaining high product standards, and providing exceptional customer service. Managers work up front with guests and staff in a fast-paced environment and coach and provide feedback to help their teams grow.

Andy's Frozen Custard describes its workplace as a clean, family-friendly environment with no fryers or grills. The company promotes work-life balance, flexible scheduling, and opportunities to grow as it opens additional stores. The stated schedule is 30–40 hours per week, with full-time availability required.

Requirements

• Must be at least 18 years old.
• At least 6 months of proven management experience in food service or a leadership role in a related industry.
• Must be able to physically work all shifts up front serving guests and supporting staff.
• Must be friendly, enthusiastic, and energetic.
• Must lead by example and uphold high operating standards in a fast-paced environment.
• Must be able to coach team members and provide feedback.
• Reliable transportation to and from work.
• Must be able to work full-time with open availability, including late nights, weekends, and some holidays.
• High school diploma or equivalent required.
• Solid employment track record with positive references.
• Ability to stand and walk constantly.
• Ability to occasionally push, pull, lift, or carry up to 55 pounds independently and safely.
• Ability to occasionally ascend or descend ladders, stairs, ramps, and similar surfaces.
• Ability to use a computer, point-of-sale register, and other equipment constantly.
• Ability to frequently and continually flex or rotate the wrist and spine intermittently.
• Ability to reach, turn, and perform precision work around the fountain area constantly.
• Ability to communicate verbally constantly.
• Clear near and/or far vision constantly.
• Ability to work outside in various weather conditions.

Responsibilities

• Ensure each shift runs smoothly.
• Train new associates.
• Remain calm and lead by example.
• Open and close the store.
• Ensure products meet high standards.
• Provide exceptional customer service.
• Work hands-on up front with guests and staff across shifts.
• Uphold high operating standards in a fast-paced environment.
• Coach team members and provide ongoing feedback to help them grow.

Benefits

• Competitive pay and salary with quarterly bonus opportunities.
• Paid vacation that increases with length of employment.
• Health, dental, and vision insurance.
• 401(k) options.
• Flexible scheduling, with stated hours of 30–40 per week.
• Closed on Thanksgiving, Christmas Eve, Christmas, and New Year's Eve, and closes early on Thanksgiving Eve.
• Opportunities to grow with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED