Hourly Manager

True Food Kitchen•Nashville, TN

About The Position

The FOH Key Hourly partners with the management team to support daily restaurant operations, including team support, guest interactions, product quality, and restaurant cleanliness while following True Food Kitchen (TFK) standards. The role provides guidance and support to team members and leads shifts to create an efficient, productive work environment. The position is available for AM/PM and mid-day shifts, with part-time schedules up to 40 hours per person. True Food Kitchen describes a professional work environment with opportunities for growth and a development program to support advancement.

Requirements

  • Strong attention to detail, organization, and ability to multitask.
  • High level of personal initiative; action- and results-oriented.
  • 1–2 years of restaurant supervisor experience, preferably as a supervisor in a high-volume restaurant.
  • Exceptional written and oral communication skills.
  • High personal integrity, strong interpersonal and motivational skills, and ability to supervise effectively and foster cooperation among staff.
  • Ability to work well under pressure.
  • Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
  • Must have or be willing to obtain ServSafe certification.

Nice To Haves

  • Experience with Aloha.

Responsibilities

  • Lead shifts with passion and drive to create an efficient, productive work environment while adhering to TFK guidelines.
  • Run high-volume service periods from the floor or expo, ensuring food quality, service, table touches, and presentation meet TFK standards.
  • Ensure a safe production environment, cleanliness, organization, and maintenance of the restaurant.
  • Perform precise line checks and facility walks and participate in EcoSure and health inspections.
  • Represent TFK culture in guest communications and respond to guest complaints and inquiries within TFK standards.
  • Oversee FOH team members during shifts and ensure operations meet TFK standards.
  • Provide feedback and direction to FOH team members during shifts.
  • Perform administrative, computer, and office tasks as needed during shifts.
  • Run inspirational, informative, and effective pre-shift lineups.
  • Support daily operating procedures, including staff support, guest interaction, product quality, and restaurant cleanliness.

Benefits

  • Access to affordable, quality health care through Hooray Health and telehealth options for part-time team members.
  • Pet insurance.
  • Employee assistance and support through EAP/SupportLinc, including guidance for employees and their families on everyday issues.
  • Restaurant dining discount.
  • Paid volunteer time to support the community and charities.
  • Eligibility to contribute to and receive assistance from the True Giving fund for life-changing events.
  • Opportunities for growth and a development program to support career advancement.
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