Hourly Manager
About The Position
The Hourly Manager, also referred to as a Shift Manager, is responsible for ensuring each shift runs smoothly. The role includes training new associates, setting an example by remaining calm, opening and closing the store, maintaining high product standards, and providing exceptional customer service. This is a hands-on position that works up front with guests and staff in a fast-paced environment. Andy's Frozen Custard describes its workplace as clean, fun, and family-friendly, with no grills or fryers. The company offers flexible scheduling and opportunities to grow as it opens additional stores.
Requirements
- Must be at least 18 years of age.
- At least 6 months of proven management experience in food service or a leadership role in a related industry.
- Must be able to work full-time with open availability, including late nights, weekends, and some holidays.
- Must be friendly, enthusiastic, and energetic.
- Must have reliable transportation to and from work.
- High school diploma or equivalent required.
- Solid employment track record with positive references.
- Must be able to perform the physical requirements listed for the position, including standing and walking constantly; occasionally pushing, pulling, lifting, or carrying up to 55 pounds independently and safely; and working outside in various weather conditions.
Responsibilities
- Ensure each shift runs smoothly.
- Train new associates.
- Set an example by remaining calm at all times.
- Open and close the store.
- Ensure products meet high standards.
- Provide exceptional customer service.
- Work hands-on with guests and staff during shifts.
- Lead by example and uphold high operating standards in a fast-paced environment.
- Help the team grow through ongoing coaching and feedback.
Benefits
- Competitive pay with quarterly bonus opportunities.
- Paid vacation that increases with length of employment.
- Health, dental, and vision insurance.
- 401(k) options.
- Flexible scheduling, with 30–40 hours described as fewer hours than at most restaurants.
- Closed Thanksgiving, Christmas Eve, Christmas, and New Year's Eve; closes early on Thanksgiving Eve.
- Opportunities to grow with the company.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
