Hourly Manager

Freddy's Frozen Custard & Steakburgers•Papillion, NE

About The Position

As an Hourly Manager, you are part of the restaurant’s Management Team, coaching and developing team members so they, the team, and the store can succeed. You help lead the team in delivering made-to-order menu items and a guest experience centered on fun, food, and hospitality. Hourly Managers assist management with daily operations, including leadership, motivating team members, meeting expectations, controlling labor and food costs, and building relationships with guests. They often lead the restaurant during their shift, ensuring smooth operations with an emphasis on speed of service, hospitality, safety, and cleanliness. The role also supports recruiting and retaining team members through effective leadership, coaching, and recognition. Hourly Managers help create a restaurant that guests want to visit and a workplace where team members enjoy working.

Requirements

  • Must be 18 years or older.
  • Must have prior restaurant experience; the posting also lists prior restaurant and/or hospitality experience.
  • Hospitality focus and strong communication skills.
  • Ability to help build a team and mentor team members for success.
  • Ability to learn new skills and demonstrate a self-starting personality.
  • Maintain a professional appearance and manners.
  • Available to work a variety of hours, including days, nights, and weekends.
  • Available for 8-hour shifts and weekends.

Nice To Haves

  • Experience in restaurant operations, management, inventory, scheduling, and guest relations is preferred but not required.
  • Experience with financial statements is preferred but not required.

Responsibilities

  • Assist management with daily restaurant operations.
  • Lead and motivate team members, helping them meet expectations.
  • Coach and develop team members, identify coaching opportunities, and recognize good work.
  • Help control labor and food costs.
  • Build relationships with guests and support exceptional hospitality.
  • Often lead the restaurant during a shift and ensure smooth operations, speed of service, safety, and cleanliness.
  • Help recruit and retain team members.
  • Contribute to a positive workplace culture and high-quality made-to-order food service.

Benefits

  • Opportunities to advance and grow, with a promote-from-within culture.
  • Casual workplace; company-supplied shirt and hat.
  • Competitive wages based on experience, with growth opportunities.
  • Great meal discounts.
  • Flexible schedules.
  • 401(k) retirement savings plan, subject to plan eligibility requirements.
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