Hourly Manager

Freddy's Frozen Custard & Steakburgers•Omaha, IL

About The Position

As an Hourly Manager at JRI Hospitality, you are part of the restaurant Management Team, coaching and developing team members to help the team and store succeed. You help lead the team in delivering made-to-order menu items and a fun, food-focused hospitality experience for guests. Hourly Managers assist management with daily operations, including leading and motivating team members, meeting expectations, controlling labor and food costs, and building guest relationships. They often lead the restaurant during their shift, ensuring smooth operations with an emphasis on speed of service, hospitality, safety, and cleanliness. The role also supports recruiting and retaining team members through effective leadership, coaching, and recognition. Hourly Managers help set the tone for the restaurant, creating a welcoming guest experience and a positive work culture. JRI describes opportunities for career development and advancement within the company. The stated shift availability is an 8-hour shift, with weekend availability.

Requirements

  • Must be 18 years or older.
  • Prior restaurant experience is required; the posting also lists prior restaurant and/or hospitality experience.
  • Hospitality focus and strong communication skills.
  • Ability to help build a team and mentor team members for success.
  • Ability to learn new skills and demonstrate a self-starting personality.
  • Maintain a professional appearance and manners.
  • Available to work a variety of hours, including days, nights, and weekends.
  • Availability for an 8-hour shift and weekends.

Nice To Haves

  • Experience in operations, management, inventory, scheduling, and guest relations is preferred but not required.
  • Experience with financial statements, inventory, scheduling, and guest relations is preferred but not required.

Responsibilities

  • Assist management with daily restaurant operations.
  • Lead and motivate team members, and help the team meet expectations.
  • Control labor and food costs.
  • Build relationships with guests and support exceptional hospitality.
  • Lead restaurant operations during assigned shifts, emphasizing speed of service, safety, and cleanliness.
  • Coach and develop team members, identify coaching opportunities, and recognize good work.
  • Help recruit and retain team members.
  • Help create a positive restaurant culture and deliver high-quality, made-to-order menu items.

Benefits

  • Opportunities to advance and grow; promote-from-within culture.
  • Casual workplace with company-supplied shirt and hat.
  • Competitive wages based on experience, with growth opportunities.
  • Great meal discounts.
  • Flexible schedules.
  • 401(k) Retirement Savings Plan, subject to plan eligibility requirements.
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