Hourly Manager

Freddy's Frozen Custard & Steakburgers • Harker Heights, TX

1d

About The Position

The Hourly Manager is part of the restaurant Management Team and coaches and develops team members to support the success of the team and store. The role helps lead the delivery of made-to-order menu items and a guest experience grounded in food and hospitality.

Hourly Managers assist management with daily operations, including leadership, motivating team members, meeting expectations, and controlling labor and food costs. They build relationships with guests and often lead the restaurant during their shift, ensuring smooth operations with an emphasis on speed of service, hospitality, safety, and cleanliness. They support recruiting and retaining team members through effective leadership, coaching, and recognition.

The role also helps set the tone for a restaurant where guests can enjoy exceptional hospitality and high-quality, made-to-order food, and where team members can have fun and want to work. The position requires prior restaurant experience and availability for a variety of hours, including days, nights, and weekends. Shifts are listed as eight hours, with weekend availability required.

Requirements

• Must be 18 years or older.
• Must have prior restaurant experience; prior restaurant and/or hospitality experience is listed.
• Hospitality focus and strong communication skills.
• Ability to help build a team and mentor team members for success.
• Ability to learn new skills and demonstrate a self-starting personality.
• Maintain a professional appearance and manners.
• Available to work a variety of hours, including days, nights, and weekends.
• Eight-hour shift availability and weekend availability.

Nice To Haves

• Experience in operations, management, inventory, scheduling, and guest relations is preferred but not required.
• Experience with financial statements is preferred but not required.

Responsibilities

• Assist management with daily restaurant operations.
• Lead and motivate team members, and help them meet expectations.
• Coach, mentor, and develop team members; identify coaching opportunities and recognize strong performance.
• Help control labor and food costs.
• Build relationships with guests and support exceptional hospitality.
• Lead restaurant operations during shifts, emphasizing speed of service, safety, and cleanliness.
• Help recruit and retain team members.
• Support delivery of high-quality, made-to-order menu items.

Benefits

• Opportunities to advance and grow, with a promote-from-within culture.
• Casual workplace; jeans and a company-supplied shirt and hat are part of the uniform.
• Competitive wages based on experience, with growth opportunities.
• Great meal discounts.
• Flexible schedules.
• 401(k) Retirement Savings Plan, subject to plan eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed