Hourly Manager

Freddy's Frozen Custard & Steakburgers•Terrell, TX

About The Position

The Hourly Manager is part of the restaurant management team and coaches and develops team members to help them and the restaurant succeed. The role helps lead a team serving made-to-order menu items and creating a distinctive guest experience centered on food and hospitality. Hourly Managers assist with daily operations, including leadership, motivating team members, meeting expectations, controlling labor and food costs, and building guest relationships. They often lead the restaurant during their shift, supporting smooth operations with an emphasis on speed of service, hospitality, safety, and cleanliness. They also help recruit and retain team members through effective leadership, coaching, and recognition. The role contributes to a welcoming restaurant culture for both guests and team members.

Requirements

  • Must be 18 years or older.
  • Prior restaurant and/or hospitality experience; the posting also states that prior restaurant experience is required.
  • Hospitality focus and strong communication skills.
  • Ability to help build a team and mentor team members.
  • Ability to learn new skills and demonstrate a self-starting personality.
  • Maintain a professional appearance and manners.
  • Available to work a variety of hours, including days, nights, and weekends.
  • Availability for an 8-hour shift and weekends.

Nice To Haves

  • Experience in operations, management, inventory, scheduling, and guest relations is preferred but not required.
  • Experience with financial statements, inventory, scheduling, and guest relations is preferred but not required.

Responsibilities

  • Assist management with daily restaurant operations.
  • Lead and motivate team members, and help them develop and succeed.
  • Help meet restaurant expectations and control labor and food costs.
  • Build relationships with guests and deliver exceptional hospitality.
  • Lead restaurant operations during assigned shifts, emphasizing speed of service, safety, and cleanliness.
  • Support recruiting and retention through coaching and recognition.
  • Help create a positive workplace culture and a welcoming guest experience.

Benefits

  • Opportunities to advance and grow, with a promote-from-within culture.
  • Casual workplace; jeans and a company-supplied shirt and hat are part of the uniform.
  • Competitive wages based on experience, with growth opportunities.
  • Great meal discounts.
  • Flexible schedules.
  • 401(k) Retirement Savings Plan, subject to plan eligibility requirements.
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