Hourly Manager

Freddy's Frozen Custard & Steakburgers • Rock Hill, SC

5d

About The Position

The Hourly Manager is part of the restaurant’s Management Team and helps coach and develop team members. The role assists management with daily operations, including leading and motivating team members, meeting expectations, controlling labor and food costs, and building guest relationships. Hourly Managers often lead the restaurant during their shift, supporting smooth operations with an emphasis on speed of service, hospitality, safety, and cleanliness. They help recruit and retain team members through effective leadership, ongoing coaching, and recognition. The role also helps create a welcoming restaurant culture for guests and employees while delivering high-quality, made-to-order menu items.

Requirements

• Must be at least 18 years old.
• Prior restaurant experience is required; the posting also mentions prior restaurant and/or hospitality experience.
• Strong communication skills and a hospitality focus.
• Ability to help build a team and mentor team members for success.
• Ability to learn new skills and demonstrate a self-starting personality.
• Maintain a professional appearance and manners.
• Available to work a variety of hours, including days, nights, and weekends.
• Available for an 8-hour shift and weekends.

Nice To Haves

• Experience in operations, management, inventory, scheduling, and guest relations is preferred but not required.
• Experience with financial statements, inventory, scheduling, and guest relations is preferred but not required.

Responsibilities

• Assist management with daily restaurant operations.
• Lead and motivate team members and help them meet expectations.
• Coach, mentor, and develop team members; identify coaching opportunities and recognize strong performance.
• Help control labor and food costs.
• Build relationships with guests and support exceptional hospitality.
• Often lead the restaurant during a shift, ensuring smooth operations, speed of service, safety, and cleanliness.
• Help recruit and retain team members and contribute to a positive work culture.
• Help deliver high-quality, made-to-order menu items.

Benefits

• Opportunities to advance and grow, with a promote-from-within culture.
• Casual workplace; company-supplied shirt and hat.
• Competitive wages based on experience, with growth opportunities.
• Great meal discounts.
• Flexible schedules.
• 401(k) Retirement Savings Plan, subject to plan eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed