Hourly Manager

Freddy's Frozen Custard & Steakburgers • Holly Springs, NC

7d

About The Position

The Hourly Manager is part of the restaurant’s Management Team and coaches and develops team members to support the success of the staff and restaurant. The role helps lead a team serving made-to-order menu items and delivering a mix of food, fun, and hospitality. Hourly Managers assist management with daily operations, including leadership, motivating team members, meeting expectations, controlling labor and food costs, and building guest relationships. They often lead the restaurant during their shift, supporting smooth operations with an emphasis on speed of service, hospitality, safety, and cleanliness. The role also supports recruiting and retaining team members through effective leadership, coaching, and recognition. Hourly Managers help create a welcoming guest experience and a positive workplace culture.

Requirements

• Must be 18 years or older.
• Prior restaurant experience is required; the posting also references prior restaurant and/or hospitality experience.
• Hospitality focus and strong communication skills.
• Ability to help build a team and mentor team members for success.
• Able to learn new skills and have a self-starting personality.
• Maintain a professional appearance and manners.
• Available to work a variety of hours, including days, nights, and weekends.

Nice To Haves

• Experience in operations or management.
• Experience with financial statements.
• Experience with inventory.
• Experience with scheduling.
• Experience with guest relations.

Responsibilities

• Coach and develop team members.
• Assist management with daily restaurant operations.
• Lead and motivate team members and help meet restaurant expectations.
• Help control labor and food costs.
• Build relationships with guests.
• Lead restaurant operations during assigned shifts, emphasizing speed of service, hospitality, safety, and cleanliness.
• Support recruiting and retaining team members through coaching and recognition.
• Help foster a positive workplace culture and deliver high-quality, made-to-order food and exceptional hospitality.

Benefits

• Competitive wages based on experience, with growth opportunities.
• Great meal discounts.
• Flexible schedules.
• 401(k) Retirement Savings Plan, subject to plan eligibility requirements.
• Opportunities to advance and grow, with a promote-from-within culture.
• Company-supplied shirt and hat; casual workplace attire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed