Hourly Manager

Freddy's Frozen Custard & Steakburgers • Duluth, GA

5d

About The Position

The Hourly Manager is part of the restaurant’s Management Team and helps coach and develop team members to support successful employees and store operations. The role helps lead the team in delivering made-to-order menu items and a guest experience centered on food, fun, and hospitality.

Hourly Managers assist management with daily operations, including leading and motivating team members, meeting expectations, controlling labor and food costs, and building relationships with guests. They often lead the restaurant during their shift, supporting smooth operations with an emphasis on speed of service, hospitality, safety, and cleanliness. They contribute to recruiting and retaining team members through effective leadership, coaching, and recognition.

The role helps set the tone for a restaurant where guests can enjoy exceptional hospitality and high-quality, made-to-order food, and where team members can enjoy a positive workplace. JRI Hospitality describes opportunities for employee development and advancement, including a promote-from-within culture.

Requirements

• Must be 18 years or older.
• Must have prior restaurant experience; restaurant and/or hospitality experience is requested.
• Hospitality focus and strong communication skills.
• Ability to help build a team and mentor team members for success.
• Ability to learn new skills and a self-starting personality.
• Ability to maintain a professional appearance and manners.
• Available to work a variety of hours, including days, nights, and weekends.
• Able to work an 8-hour shift; weekend availability is required.

Nice To Haves

• Experience in operations, management, inventory, scheduling, and guest relations is preferred but not required.
• Experience with financial statements is preferred but not required.

Responsibilities

• Assist management with daily restaurant operations.
• Lead and motivate team members and help meet restaurant expectations.
• Coach, mentor, and develop team members; identify coaching opportunities and recognize good work.
• Lead restaurant operations during assigned shifts, supporting speed of service, hospitality, safety, and cleanliness.
• Help control labor and food costs.
• Build relationships with guests and support guest relations.
• Help recruit and retain team members.
• Contribute to a positive restaurant culture and quality guest experience.

Benefits

• Opportunities to advance and grow, including a promote-from-within culture.
• Casual workplace; team uniform includes jeans and a company-supplied shirt and hat.
• Competitive wages based on experience, with growth opportunities.
• Great meal discounts.
• Flexible schedules.
• 401(k) Retirement Savings Plan, subject to plan eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed