Hourly Manager

True Food Kitchen • Gaithersburg, MD

15d • $20 - $26

About The Position

The FOH Key Hourly partners with the Management team to support daily restaurant operations, including staff support, guest interaction, product quality, and overall cleanliness, while following TFK standards. The role provides guidance and support to team members and leads shifts to create an efficient, productive work environment. AM/PM and mid-day shifts are available, with part-time schedules through 40 hours per person.

True Food Kitchen focuses on whole, real food and works with growers, ranchers, and producers to meet its TRUE standards. Its purpose is “Real Food for Real Life,” empowering more people to eat real food. The company describes its workplace as supportive and offers opportunities for growth and a development program to help employees advance.

Requirements

• 1–2 years of restaurant supervisor experience, preferably as a supervisor in a high-volume restaurant.
• Strong attention to detail; well organized and able to multitask.
• High level of personal initiative; action- and results-oriented.
• Exceptional written and oral communication skills.
• High level of personal integrity, strong interpersonal and motivational skills, and the ability to supervise effectively and instill cooperation in staff.
• Ability to work well under pressure.
• Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
• Must have or be willing to obtain ServSafe Certification.

Nice To Haves

• Experience with Aloha.

Responsibilities

• Lead shifts with passion and drive while adhering to TFK guidelines.
• Run high-volume service periods from the floor or expo and ensure food quality, service, table touches, and presentation meet TFK standards.
• Ensure a safe production environment and maintain cleanliness, organization, and facilities so the restaurant remains like new.
• Perform precise line checks and facility walks, and participate in EcoSure and health inspections.
• Represent TFK culture when communicating with guests and respond to guest complaints and inquiries within TFK standards.
• Oversee FOH team members during shifts and provide feedback and direction.
• Perform administrative, computer, and office tasks as needed during shifts.
• Run inspirational, informative, and effective pre-shift lineups.
• Provide guidance and support to team members.

Benefits

• Growth opportunities and a development program.
• Part-time team members have access to affordable health care through Hooray Health and telehealth options.
• Pet insurance.
• Access to expert guidance through EAP/SupportLinc for employees and their families.
• Restaurant dining discount.
• Paid volunteer time to support the community and favorite charities.
• Eligibility to give to and receive from the True Giving fund, which supports life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed