Hourly Manager

Freddy's Frozen Custard & Steakburgers•Opelika, AL

About The Position

As an Hourly Manager, you are part of the restaurant’s Management Team, coaching and developing team members so they, the team, and the store can succeed. You help lead the team in serving made-to-order menu items and creating a distinctive experience centered on food and hospitality. Hourly Managers assist management with daily operations, including leading and motivating team members, meeting expectations, controlling labor and food costs, and building relationships with guests. They often lead the restaurant during their shift, supporting smooth operations with an emphasis on speed of service, hospitality, safety, and cleanliness. The role also contributes to recruiting and retaining team members through effective leadership, coaching, and recognition. Hourly Managers help set the tone for a restaurant where guests can enjoy exceptional hospitality and high-quality made-to-order food, and where team members can have fun and want to work.

Requirements

  • Must be 18 years or older.
  • Prior restaurant experience is required; restaurant and/or hospitality experience is specified.
  • A hospitality focus and strong communication skills.
  • Ability to help build a team and mentor team members.
  • Ability to learn new skills and a self-starting personality.
  • Maintain a professional appearance and manners.
  • Available to work a variety of hours, including days, nights, and weekends.

Nice To Haves

  • Experience in operations, management, inventory, scheduling, and guest relations is preferred but not required.
  • Experience with financial statements is preferred but not required.

Responsibilities

  • Assist management with daily restaurant operations.
  • Lead and motivate team members and help meet restaurant expectations.
  • Coach and develop team members, identify coaching opportunities, and recognize good work.
  • Help control labor and food costs.
  • Build relationships with guests and support guest relations.
  • Lead restaurant operations during assigned shifts, emphasizing speed of service, hospitality, safety, and cleanliness.
  • Help recruit and retain team members.
  • Help create a positive restaurant culture for guests and team members.

Benefits

  • Opportunities to advance and grow, with a promote-from-within culture.
  • Casual workplace; company-supplied shirt and hat.
  • Competitive wages based on experience, with growth opportunities.
  • Meal discounts.
  • Flexible schedules.
  • 401(k) Retirement Savings Plan, subject to plan eligibility requirements.
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