Hourly Manager

True Food Kitchen • Gaithersburg, MD

12d

About The Position

The FOH Key Hourly partners with the Management team to assist with daily operating procedures, including staff support, guest interaction, product quality, and overall restaurant cleanliness while following TFK standards. The role provides guidance and support to team members and leads shifts to create an efficient, productive work environment.

The position is available for AM/PM and midday shifts, with part-time schedules through 40 hours per person. True Food Kitchen describes its workplace as professional and supportive, with opportunities for growth and a development program to help employees advance. The company emphasizes whole, real food and sourcing ingredients from growers, ranchers, and producers that meet its TRUE standards.

Requirements

• Strong attention to detail; well organized and able to multitask.
• High level of personal initiative; action- and results-oriented.
• 1–2 years of restaurant supervisor experience, preferably as a supervisor in a high-volume restaurant.
• Exceptional written and oral communication skills.
• High level of personal integrity, strong interpersonal and motivational skills, and ability to supervise effectively and foster cooperation among staff.
• Ability to work well under pressure.
• Strong working knowledge of Microsoft Office, Outlook, Word, and Excel.
• Must have or be willing to obtain ServSafe Certification.

Nice To Haves

• Experience with Aloha.

Responsibilities

• Lead shifts with passion and drive while adhering to TFK guidelines.
• Run high-volume service periods from the floor or expo, ensuring food quality, service, table touches, and presentation meet TFK standards.
• Ensure a safe production environment and maintain cleanliness, organization, and maintenance to keep the restaurant in like-new condition.
• Perform precise line checks and facility walks, and participate in EcoSure and Health inspections.
• Represent TFK culture in guest communications and respond to guest complaints and inquiries within TFK standards.
• Oversee FOH team members during shifts and ensure operations meet TFK standards.
• Provide feedback and direction to FOH team members during shifts.
• Perform administrative, computer, and office tasks as needed during shifts.
• Run inspirational, informative, and effective pre-shift lineups.
• Partner with the Management team on daily operating procedures, staff support, guest interaction, product quality, and restaurant cleanliness.
• Provide guidance and support to team members.

Benefits

• Opportunities for growth and a development program to support career advancement.
• Part-time team members have access to affordable, quality health care through Hooray Health and telehealth options.
• Pet insurance.
• Access to expert guidance through EAP/SupportLinc for employees and their families.
• Restaurant dining discount.
• Paid volunteer time to support the community and favorite charities.
• Eligible to give to and receive support from the True Giving fund for life-changing events.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed