Hotel Shuttle Driver - JW Marriott Star Pass

Towne Park•Tucson, AZ

2d•$15 - $25

About The Position

The Shuttle Driver transports hotel guests to and from the hotel and approved local destinations in a friendly, efficient, courteous, and safe manner. The role also includes helping guests with luggage during arrival and departure, maintaining vehicle activity and maintenance logs, and keeping the vehicle in safe operating condition. The driver must learn relevant pickup and destination points and maintain knowledge of property amenities and local attractions. The position is part-time and scheduled for weekday and weekend mornings. The majority of work is outdoors, sometimes for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
At least 21 years of age due to vehicle leasing contract requirements.
Maintain a valid driver’s license and pass annual or semiannual motor vehicle record checks.
Pass a criminal background check, motor vehicle record check, drug screen, and other client requirements.
Ability to drive a manual-transmission vehicle.
Ability to read and write standard English, understand simple instructions and correspondence, and write simple correspondence.
Ability to communicate information effectively in one-on-one and small-group situations.
Ability to perform basic arithmetic with three-digit numbers and money, understand 24-hour and military time, and understand rates based on elapsed time.
Complete Towne Park’s Wheelchair Safety Training course, as applicable.

Responsibilities

Transport guests to approved destinations, learning and remembering pickup points and destination locations.
Maintain knowledge of property outlets, meeting rooms, amenities, local attractions, and parking rates.
Communicate courteously and professionally with guests, location staff, and coworkers in person, by telephone, and by two-way radio; greet guests promptly and use appropriate guest names and salutations.
Inspect the vehicle at the beginning of each shift, monitor its condition, document damage or malfunctions, and report them to the manager.
Assist guests with luggage during arrivals and departures.
Protect guest confidentiality and secure client financial and identifying information.
Offer a hand to guests entering or exiting the vehicle without providing lifting services; check wheelchairs for safe operation before each use and clean them after use.
Use specialized equipment such as wheelchair lifts when required.
Maintain vehicle activity and maintenance logs.