Hotel - Shuttle Driver

Six Flags Entertainment Corporation•Buena Park, CA
•$17 - $22

About The Position

The Hotel Shuttle Driver greets guests professionally, assists with luggage and guest items, and supports the Front Office as a runner. The role drives hotel shuttles, vans, limousines, carts, and other vehicles to transport guests, and maintains vehicle cleanliness and reports service needs. The driver also functions as a hotel concierge by providing local travel and attraction information and arranging taxi service. Additional duties include handling packages and meeting supplies, coordinating guest laundry or clothing repair services, maintaining assigned work areas and the hotel perimeter, and delivering guest service according to Six Flags standards. The position requires compliance with safety guidelines, attendance and conduct policies, and availability for nights, weekends, and holidays. Pay is $17.25–$22.04 per hour, depending on previous experience.

Requirements

  • High school diploma or GED.
  • Six months to one year of related experience.
  • At least one year of experience in a guest-oriented position.
  • At least 18 years of age.
  • Class B California Driver’s License; the overview also states that individuals must maintain passenger qualifications and valid DMV medical certificates.
  • Ability to meet scheduling and availability policies and requirements, including nights, weekends, and holidays.
  • Ability to pass a mandatory or random drug test, subject to applicable law.
  • Ability to pass a background check if age 18 or older, subject to applicable law.

Responsibilities

  • Greet guests professionally, unload luggage, deliver luggage to rooms, and act as a Front Office runner as needed.
  • Drive hotel shuttles, vans, limousines, carts, and other vehicles; transport guests and maintain vehicles.
  • Provide guests with transportation information, routes, and schedules, and arrange taxi service when needed.
  • Keep the work location and hotel perimeter clean, and complete property walks.
  • Maintain clean service vehicles and report maintenance issues and service needs to management.
  • Secure and transfer packages and meeting supplies; tag articles, record information, and arrange outgoing freight or packages for hotel guests.
  • Arrange cleaning, laundering, or repair of guests’ clothing and other items; calculate service charges and communicate them to the front desk for inclusion in guest folios.
  • Provide guest service according to Six Flags standards, including initiating interactions, answering questions, and giving directions.
  • Maintain cleanliness and safety in the assigned work area, comply with Six Flags safety requirements, and report unsafe or unusual conditions to supervision.
  • Meet scheduling availability and attendance requirements, including working nights, weekends, and holidays as business needs require.
  • Follow Six Flags Rules of Conduct, including costuming and grooming standards and other applicable policies and procedures.
  • Perform other duties as assigned.
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