Hotel Sales Manager
About The Position
O’Reilly Hospitality Management, LLC (OHM) is hiring a Hotel Sales Manager for the Doubletree Hotel by Hilton in Aurora, Colorado. The position is performed on-site and focuses on generating contracted revenue, developing sales plans and relationships, and aligning business with the hotel’s objectives. The Sales Manager works with prospective and existing clients, hotel staff, and community organizations to pursue business and communicate client requirements. The role requires a flexible schedule that may include days, evenings, weekends, holidays, and extended hours depending on business needs and scheduled events. Work takes place throughout the hotel and related facilities, including banquet and meeting rooms, guest areas, kitchens, storage areas, and outdoor event spaces. The position involves regular walking or standing and a range of physical activities. It is safety-sensitive and may be subject to additional safety requirements.
Requirements
- Strong leadership, management, organizational, and communication skills.
- Ability to identify and resolve problems efficiently.
- Excellent verbal and written communication skills.
- Ability to deliver measurable results.
- Ability to work well with and motivate diverse personality types while maintaining tact and diplomacy.
- Strong multitasking and prioritization skills.
- Experience with relevant brand-specific property management systems (PMS).
- Proficiency with Microsoft Office, including Word and Excel.
- Professional and persuasive presentation skills for individuals and groups.
- Solid product and service knowledge.
- Ability to work independently with confidence, energy, and enthusiasm.
- Ability to build and maintain community sales relationships through civic involvement, such as Chamber of Commerce or CVB activities.
- Strong analytical skills to measure business potential and value to the hotel.
- Ability to interact with all levels of customers and hotel management.
- Ability to develop and maintain a strong hospitality industry network.
- Ability to stay current on market trends and adjust strategies as needed.
- Ability to promote teamwork, collaboration, and strong relationships with leadership and teams.
- Adaptability to change and ability to foster an environment that supports change.
- Ability to work under pressure and meet deadlines.
- Valid driver’s license and proof of current vehicle insurance.
- Reliable transportation for regional travel, with the ability to travel by vehicle or air to various locations and conferences.
- Ability to meet the position’s physical demands, including walking or standing to a significant degree and performing the listed physical activities; may occasionally be required to lift over 40 pounds.
Nice To Haves
- Bachelor’s or associate degree, preferably in Hospitality Management, or equivalent experience.
- One to two years of prior sales experience; hospitality industry experience preferred.
Responsibilities
- Solicit, negotiate, and generate contracted revenue from prospects who meet the criteria in the hotel business plan.
- Use revenue management techniques to recommend corporate rate proposals.
- Prepare and present Requests for Proposals accurately, ensuring value for both the client and hotel.
- Prospect for new contract business through phone calls, outside sales calls, community functions, internet prospecting, supplier partnerships, trade journals, and reader boards.
- Enter all outside sales information into SalesPro/Delphi.
- Develop, implement, and consistently update sales action plans.
- Manage and maintain an accurate, up-to-date contact management system.
- Negotiate and close contracts that align with business plan objectives, including arrival, departure, and volume patterns.
- Attend daily business review meetings and accurately communicate client requirements to hotel staff, with approval from the Director of Sales.
- Coordinate and participate in target-market trade shows and sales blitzes.
- Conduct competitive analysis and maintain competitor files to support strong market positioning.
- Maintain positive relationships with local civic groups and companies.
- Report to scheduled shifts on time and comply with professional appearance standards and company policy.
- Follow all company policies and procedures related to the position.
- Support OHX Experience, O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety cultures.
- Perform other related duties as required.
Benefits
- 401(k) and Roth 401(k) with company match; full-time and part-time Team Members are eligible.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Paid time off.
- Paid parental leave.
- Growth potential and career advancement.
- Hotel and restaurant travel perks and discounts.
- Earned wage access through DailyPay starting on day one.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
