Sales Manager Hotel Services

AVmedia, Inc. • Dallas, TX

11d

About The Position

The Sales Manager sells and services audiovisual equipment, technical services, and creative services on a day-to-day basis, while building relationships with customers and hotel partners. The role requires organized recordkeeping, timely customer contact according to AVmedia standards, tracking and recording sales progress, and meeting or exceeding budget goals. The candidate should be reliable, adaptable, service-oriented, and attentive to revenue generation and safety. Customer service skills, energy, a positive attitude, and drive are emphasized alongside technical skills.

The role also involves representing AVmedia’s culture and values, supporting the hotel and event-site operation, and serving as a positive role model for colleagues and customers.

Requirements

• Live-event hotel experience; sales or operations experience is preferred but not required.
• Basic knowledge of audiovisual equipment such as flipcharts, microphones, laptops, breakout projection, screens, static lighting, audio mixers, and speakers.
• Ability to spend at least eight hours per day on one's feet.
• Availability to work days, nights, weekends, and holidays.
• Ability to bend, kneel, and squat to work on the floor when needed in time-sensitive situations.
• Customer service skills, reliability, adaptability, positive attitude, energy, and drive.

Nice To Haves

• Some experience with Mac and Windows.
• Knowledge of high-speed networking.
• Knowledge of digital audio mixers, intelligent lighting, networking, advanced switching, HD, and laser projection.
• Live-event hotel experience in a sales or operations role.

Responsibilities

• Represent the AVmedia Family Culture.
• Make sales calls and attend BEO, site, and other planning meetings to close business and grow revenue and profitability.
• Upsell equipment, labor, and creative services at every opportunity.
• Communicate positively, enthusiastically, and in a friendly manner with customers, teammates, and hoteliers.
• Document activities daily according to hotel or event-site protocols.
• Seek opportunities to improve service and financial results.
• Maintain and protect company assets from damage, misuse, or theft.
• Build AVmedia’s culture, core values, and core purpose by serving as a role model and fostering strong relationships with colleagues and key customers.
• Keep organized files, contact customers efficiently, and track and record sales progress against budget goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed