Hotel Sales Manager

Town Pump, Inc.•Belgrade, MT

10d

About The Position

The Town Pump Hotel Group is seeking a motivated, outgoing Hotel Sales Manager to represent its mission of “Genuine Hospitality from genuine people committed to providing comfort and service.” The role promotes the hotel, develops client relationships, books sleeping-room and meeting-room business, and follows up with clients and guests in accordance with Town Pump and brand standards. The manager generates revenue from sleeping rooms, events, and business meetings; prepares budgets for booked events; maintains accurate customer and business account information in the property management system; and supports meeting-room setup and inspections. The position also prepares monthly sales reports, participates in revenue-management calls, and collaborates with hotel leadership on marketing opportunities and business development.

Requirements

One-year certificate from a college or technical school, six months of related experience, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret general business correspondence and procedure manuals.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Nice To Haves

Background in sales or marketing.

Responsibilities

Promote the hotel, prospect for business, develop client relationships, book room and meeting-room business, and conduct client and guest follow-up.
Interact with guests, coworkers, and management in a courteous and professional manner and maintain pride in job performance.
Generate targeted revenue from sleeping rooms, events, and business meetings.
Create budgets for booked events, including labor, equipment, audiovisual, entertainment, and food.
Demonstrate and communicate an understanding of profitability.
Oversee and assist with meeting-room setup and regularly check in with the event point of contact.
Maintain the property management system with updated business and customer account information.
Inspect the property regularly, report known service, equipment, and property issues, and ensure work orders are in place.
Prepare and submit required monthly sales reports and participate in revenue-management calls.
Work with the General Manager, RDOS, and Franchise Revenue Manager, if applicable, to identify and evaluate hotel marketing opportunities.
Develop promotions for room and group-event business, offer promotions for future stays or functions, and offer referral credits for business.
Solicit business through mailings, cold calls, emails, LinkedIn messages, and face-to-face sales meetings.
Respond to incoming requests for information.
Attend extracurricular activities and meetings that provide networking and educational opportunities.