Hotel Restaurant Supervisor

McKibbon Hospitality•Saint Augustine, FL

10d

About The Position

The Hotel Restaurant Supervisor is a key member of the hotel's restaurant team, accountable for the food and beverage outlet and meeting space. The role focuses on guiding food and beverage operations while ensuring guest satisfaction and a positive experience. The supervisor monitors food preparation and service areas, helps maintain quality, brand, and service standards, and supports the financial performance and administration of the department. The position also coordinates meeting-space needs, menu planning, inventory, food preparation, and associate training. The supervisor is expected to embody McKibbon’s guiding principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression. The employer describes benefits and perks that vary based on full- or part-time employment and, for some items, by position.

Requirements

At least 3 years of experience in a food or beverage outlet.
Ability to implement established menu and service standards.
Ability and drive to personify the company culture in interactions with guests and associates.
Ability to perform initial and ongoing associate training.
Ability to deliver the quality of service guests deserve and expect.
Ability to communicate with guests in a friendly manner.
Ability to create a fun and supportive working environment.

Nice To Haves

An associate or bachelor’s degree is preferred.
Previous experience in a supervisory or managerial position is a plus.
Experience working at a hotel establishment is highly desired.

Responsibilities

Monitor food preparation and service areas to ensure associates meet food and beverage quality, brand, and service standards.
Control factors that affect the profit and loss of food and beverage operations.
Work with the hotel's sales team to ensure meeting spaces are properly supplied and maintained.
Coordinate with the corporate team on meal and menu planning.
Work with the Restaurant Manager on administrative duties, including tracking expenses, maintaining profitability, and entering invoices.
Maintain Food and Beverage Department inventory, including budgeting, food costs, and invoice coding.
Assist with cooking and food preparation.
Perform initial and ongoing training of associates.
Keep up to date with local events and tailor food and beverage operations to enhance guests’ experience in the local community.
Embody McKibbon’s guiding principles in interactions with guests and associates.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance (full-time associates).
Life insurance (full-time associates).
Pet insurance (full-time associates).
Short- and long-term disability coverage (full-time associates).
Paid time off and holidays (full-time associates).
Tuition assistance (full-time associates).
Competitive compensation with incentives; incentives vary by position (all associates).
401(k) savings plan with 50% matching up to 10% of compensation (all associates).
Associate referral program (all associates).
Brand and company training classes, workshops, and conferences for career growth and development; availability varies by position (all associates).
Fundraising matching funds program (all associates).
Team volunteer opportunities (all associates).
24/7 chaplain services (all associates).
Exclusive hotel rate discounts (all associates).
State-specific holiday, vacation, or benefit requirements apply.