Restaurant Host, Lenox Hotel

Lenox Hotel • Boston, MA

3d

About The Position

The Lenox is an independent hotel and Back Bay landmark seeking a Restaurant Host to create a welcoming first impression and support exceptional hospitality across three dining outlets: Sweeney’s on Boylston, an Irish restaurant; The Irving at The Lenox, an intimate lobby cocktail bar; and Willow & Ivy, a New England–inspired American restaurant. The host manages reservations and guest flow, supports the service team, and helps ensure a warm, polished dining experience in a fast-paced environment.

Requirements

• Strong verbal communication skills in English.
• At least 1 or 2 years of experience in a food and beverage department.
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
• Weekend availability is required.

Nice To Haves

• Multilingual skills are a plus.
• Familiarity with Toast or similar POS systems is helpful.

Responsibilities

• Create a warm, memorable first impression for every guest.
• Manage reservations and guest flow to ensure timely, seamless service.
• Answer phone inquiries and reservations.
• Maintain exceptional service standards and a polished, professional demeanor.
• Assist the service team by clearing and resetting tables as needed.
• Keep host stations and equipment clean, organized, and guest-ready.
• Anticipate and exceed guest expectations with confidence and care.

Benefits

• Affordable medical and dental insurance for full-time employees.
• 401(k) with generous employer match.
• Vacation, holiday, and paid sick time.
• Complimentary meals during shifts.
• Discounted parking available.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed