Hotel Night Auditor - FULL TIME

Elvis Presley Enterprises•Memphis, TN

19d•Onsite

About The Position

Elvis Presley Enterprises is hiring a full-time Hotel Night Auditor at The Guest House at Graceland. The role works overnight hours from 11:00 p.m. to 7:00 a.m., with variable working days that may include weekends, evenings, holidays, and overtime as needed. The Night Auditor provides overnight front desk service, supports guests, audits and reconciles hotel accounts, prepares reports, and completes the end-of-day audit process. The position is supervised by the Front Office Manager of The Guest House at Graceland. Benefits may be offered after successful completion of a 60-day introductory period. This is an internal and external promotional recruitment opportunity and will remain open until filled. Applicants must pass a background check and pre-employment drug test; screening for alcohol and illegal drug use is also required before hiring and during employment.

Requirements

Demonstrated experience as a night auditor, including knowledge of accounting procedures.
Knowledge of daily hotel operations.
Familiarity with computer systems and/or property management systems for retrieving, entering, and compiling audit information.
Demonstrated oral and written communication skills to work with hotel departments, front office staff, and guests.
Ability to maintain confidentiality.
Ability to work with a wide variety of individuals and solve problems.
Must be at least 18 years old to work at the hotel.
Ability to speak clearly and distinctly in person and on the telephone.
Ability to lift packages weighing up to 25 pounds, stoop, reach, climb stairs, and stand for long periods.
Must wear an identification badge and uniform and maintain a neat, clean, well-groomed appearance.
Must be able to work flexible hours, overtime, and holidays.
Must pass a background check and pre-employment drug test; alcohol and illegal drug screening is required before hiring and during employment.
Experience in the hospitality and/or hotel industry, or equivalent education in hotel hospitality/business administration.

Nice To Haves

Previous experience with Opera reservations systems is preferred.

Responsibilities

Ensure guest stays are pleasant and positive.
Provide night front desk service and resolve guest complaints within company guidelines.
Accurately compile guest bills for presentation.
Reconcile accounts and ensure charges are posted to the correct guest accounts.
Perform trial balances, verify account postings, and make adjustment entries as necessary.
Account for daily activity and provide appropriate documentation to the General Manager.
Prepare management reports, including room status, food and beverage, and housekeeping reports.
Finalize the audit by clearing and storing information and preparing for the next day.
Maintain office equipment.
Complete special projects and other duties as assigned.