Hotel Maintenance Technician - Renaissance New York Flushing Hotel at Tangram

Meyer Jabara Hotels•Queens, NY

23h•Onsite

About The Position

The Hotel Maintenance Technician manages the hotel’s physical operations to support guest comfort and satisfaction. The role performs and checks major repairs to refrigeration, heating, ventilation and air conditioning, plumbing, water treatment, and electrical systems, and carries out the hotel’s preventive maintenance program. The technician coordinates with hotel departments to identify maintenance needs and respond to service requests, maintains product-quality standards, and reports deficiencies to the Chief Maintenance Technician. The position is part of the overall hotel team and requires a guest-first, service-oriented approach, including promptly responding to guest requests and resolving complaints to the guest’s satisfaction. The technician is expected to follow the posted schedule and uniform guidelines and attend training sessions scheduled by hotel management or the brand. Schedule flexibility is required for AM, PM, and overnight work, as well as weekends and holidays.

Requirements

Two years of college or vocational training in electrical or mechanical engineering or plumbing.
At least three years of experience in a building maintenance department, including one year in a supervisory capacity.
Technical skills in specialized crafts such as electrical, HVAC, and plumbing.
Ability to problem-solve and multitask.
Ability to read, write, and understand English.
Ability to read blueprints.
Intermediate to advanced mathematical skills, including basic math, conversions, and measurements involving weight, volume, and pressure.
Ability to carry and/or lift at least 50 pounds and push and/or pull approximately 200 pounds.
Schedule flexibility for AM, PM, and overnight shifts, weekends, and holidays.

Nice To Haves

Hotel experience is a plus.
Journeyman’s accomplishment in one of the trades is preferred, but not required.

Responsibilities

Manage the physical operations of the hotel to ensure guest comfort and satisfaction.
Check and perform major repairs to refrigeration, heating, ventilation and air conditioning, plumbing, water treatment, and electrical systems.
Coordinate with hotel departments to identify maintenance needs and respond to requests in a timely manner, including requests involving housekeeping, laundry, guest rooms, and kitchen equipment.
Execute the hotel’s preventive maintenance program.
Maintain product-quality standards in all hotel areas and report deficiencies to the Chief Maintenance Technician.
Maintain a can-do and guests-first attitude.
Work as part of the hotel team to provide guests with an experience that exceeds expectations.
Promptly respond to guest service requests and resolve guest complaints to the guest’s satisfaction.
Arrive at work on time in accordance with the posted schedule.
Abide by established uniform guidelines.
Attend training sessions scheduled by hotel and brand management.