About The Position

As a Hotel Maintenance Technician at LEGOLAND New York, you will help maintain the safety, appearance, and functionality of the Resort Hotel facilities. Working under the direction of the Assistant Facility Manager, you will perform hands-on maintenance, repair, and preventative maintenance activities and support a safe, enjoyable environment for guests and employees. The role supports a 24/7, 365-day operation and requires flexible availability, including days, nights, weekends, holidays, and varying shifts.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • Minimum of 2 years of facility maintenance, building maintenance, or general repair experience.
  • Working knowledge of electromechanical systems, carpentry and basic construction, plumbing repairs, drywall installation and repair, painting and finishing, flooring and tile installation and repair, and general building maintenance practices.
  • Ability to safely use measuring devices, hand tools, and power tools.
  • Basic math and problem-solving skills.
  • Ability to read and interpret reports, technical documentation, and work instructions.
  • Strong verbal and written communication skills.
  • Ability to follow directions effectively while maintaining attention to detail.
  • Guest-focused, friendly, professional, and service-oriented approach.
  • Positive attitude, flexibility, and enthusiasm for creating great experiences.
  • Ability to perform physically demanding work in a maintenance environment.
  • Ability to safely handle a wide variety of maintenance tools and equipment.
  • Comfort working independently and collaboratively with cross-functional teams.
  • Ability to remain calm and make sound decisions during emergencies or high-pressure situations.
  • Flexible availability, including days, nights, weekends, holidays, and varying shifts to support a 24/7, 365-day operation.

Nice To Haves

  • Ability to read and interpret blueprints and schematics.
  • OSHA training and knowledge of workplace safety practices.
  • Understanding of Safety Data Sheets (SDS) and hazard communication procedures.
  • Experience supporting preventative maintenance programs in commercial, hospitality, entertainment, or resort environments.

Responsibilities

  • Perform general facility maintenance, repairs, and installations across resort buildings and infrastructure.
  • Troubleshoot and repair building systems, equipment, and electromechanical components.
  • Complete preventative maintenance activities to maximize equipment reliability and facility performance.
  • Perform drywall repairs, painting, flooring and tile installation, trim carpentry, and exterior building maintenance.
  • Conduct basic plumbing repairs and support upkeep of facility systems.
  • Assist skilled trades teams with maintenance, rehabilitation, and improvement projects.
  • Safely operate and use measuring devices, hand tools, and power tools.
  • Respond to maintenance requests and prioritize repairs based on operational needs.
  • Read and interpret maintenance documentation, reports, and work orders.
  • Support emergency repairs and respond calmly and effectively to urgent maintenance situations.
  • Follow departmental policies, procedures, and maintenance standards.
  • Help maintain a clean, safe, and well-maintained environment that enhances the guest experience.
  • Comply with applicable ASTM, NEC, OSHA, state, and local regulations.
  • Identify, assess, and report workplace hazards and risks.

Benefits

  • Medical, dental, and vision health care options that encourage preventative care.
  • Paid time off (PTO).
  • Merlin Magic Pass for friends and family to enjoy parks and attractions.
  • Recognition programs and rewards.
  • 401(k) program with company match.
  • Tuition reimbursement programs.
  • Learning and advancement opportunities.
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