Hotel House Attendant

Pyramid Global Hospitality • Austin, TX

6d

About The Position

Cambria Hotel Austin Downtown is seeking a detail-oriented House Person to support the housekeeping team. The role helps create a memorable guest experience by maintaining clean public spaces and assigned floors, assisting room attendants, and ensuring housekeeping supplies and guest amenities are available and delivered. The House Person engages with guests, communicates with the supervisor throughout the shift, and responds to guest and associate inquiries to support guest satisfaction. The work involves sustained physical activity, including lifting, bending, standing, walking, repetitive tasks, and moving carts in tight spaces.

Requirements

• Previous professional housekeeping experience is required.
• Ability to lift, carry, and position loads up to 50 pounds regularly without assistance.
• Ability to perform frequent bending, standing, and walking throughout the shift.
• Ability to perform repetitive tasks and physical labor.
• Time-management skills.
• Ability to remain on one's feet for an extended period.
• Ability to communicate effectively with guests and staff.
• Ability to move and position oneself to reach floor corners and high places.
• Ability to observe emergency conditions, including detecting odors.
• Ability to position and navigate carts weighing up to 100 pounds in tight spaces.
• Ability to operate spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters.

Nice To Haves

• Hotel housekeeping experience is preferred.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Maintain the cleanliness of assigned floors, including vacuuming and buffing.
• Keep guest areas clean and support the housekeeping team with supplies, linen, paper products, and cleaning as needed.
• Communicate with the supervisor throughout the shift to stay informed about work assignments.
• Perform room attendant duties when necessary.
• Assist room attendants with heavy lifting while they clean rooms.
• Restock guest-floor supply closets with linen, supplies, amenities, and other items needed by the housekeeping team.
• Clean internal offices by emptying trash, vacuuming, and dusting.
• Deliver guest amenities and housekeeping items when assigned.
• Respond appropriately to guest and associate inquiries to support total guest satisfaction.

Benefits

• Matching 401(k) plan
• Professional development
• Bonuses
• Travel perks
• Benefit plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed