Hotel House Attendant $18/HR

The Service Companies•Kissimmee, FL

About The Position

The Hotel House Attendant supports housekeepers and supervisors by cleaning hallways, vacuuming, removing trash, cleaning and sanitizing bathrooms, and replacing toiletries and towels. The attendant works quickly and efficiently while providing excellent customer service, directing guests, and responding to guest requests. The role requires openness to coaching and feedback and making improvements based on that feedback. The attendant supplies housekeepers and stocks storerooms and carts; handles soiled linens and terry; uses floor equipment as required; and flips mattresses quarterly or as directed by the manufacturer. The role also includes promptly reporting equipment failures and working weekends and holidays. Experience is preferred but not required; hands-on training, ongoing skills training, performance coaching, and advancement opportunities are offered.

Requirements

Strong desire to satisfy guest needs in a fast-paced environment.
Physical stamina to stand for long periods, walk moderate distances, and perform repetitive tasks.
Ability to consistently lift, push, and pull up to 50 pounds.
Ability to bend, stoop, reach, climb stairs, and perform other routine physical activities.
Good verbal communication skills and a pleasant, professional demeanor.
Must meet company and client appearance standards.
Ability to work safely with cleaning equipment and chemicals.
Ability to perform all duties with or without reasonable accommodation.
Reliable, punctual, and customer-service oriented.
Team player who follows instructions and safety procedures.
Detail-oriented and organized.
Comfort with technology used for scheduling and clocking in, which may vary by site.

Nice To Haves

Experience is preferred, but not required.

Responsibilities

Provide housekeepers with needed supplies and stock storerooms and carts.
Remove trash and soiled linens; prepare and separate soiled linens and terry for pickup.
Use floor equipment as required in units, hallways, and other areas.
Flip mattresses quarterly or as required by the manufacturer.
Immediately notify a supervisor of equipment failure.
Direct guests and handle guest requests.
Interact with coworkers, guests, and property employees in a friendly manner.
Accept supervisor coaching and feedback and make improvements based on feedback.
Work weekends and holidays.