Hotel Front Desk/Night Audit Clerk

Motel 6 Riverside•Lodi, CA

About The Position

MOTEL 6 in Lodi, California, is seeking a Front Desk Clerk for daytime and nighttime work. Guest Service Representatives create a hospitable guest experience while performing front-desk tasks. As members of the Welcome Team, they provide guests with their first impression of the brand. The company states that it provides a safe environment and training to help employees excel in the role. The role calls for a service-oriented, thoughtful, and personable employee who enjoys meeting new people, wants to grow within the organization, and maintains high standards at the front desk. The representative communicates with the General Manager about opportunities and may sometimes perform duties associated with other property positions to support the guest experience.

Requirements

  • Ability to work nights and weekends.
  • Basic reading and writing skills.
  • Basic communication skills.
  • Ability to work with minimal supervision.
  • Ability to work safely.
  • Ability to meet all employment qualifications at the time of hire.
  • Dedication to customer service and teamwork.

Responsibilities

  • Provide friendly, smiling service and fast, accurate guest check-in.
  • Interact cheerfully with guests and provide information about the property and local amenities.
  • Identify opportunities to increase revenue.
  • Maintain high standards and the appearance of the front desk.
  • Communicate with the General Manager to address opportunities.
  • At times, perform duties of other property positions to help deliver a great guest experience.
  • Participate in training and safety meetings.
  • Perform other duties as assigned.
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