ECHO Front Desk
About The Position
The Front Desk Associate is a team member at the ECHO Suites Extended Stay by Wyndham Houston Katy West. The role provides outstanding customer service to hotel guests and is responsible for checking guests in and out, managing reservations, and resolving guest issues. The ideal candidate has excellent communication skills, a positive attitude, and a strong dedication to providing a high level of service. Honesty and integrity are essential. Gulf Coast Hotel Management, Inc. describes itself as a dynamic, growing, and evolving employer that offers a friendly, supportive environment where Associates can work, grow, and advance.
Requirements
- Excellent communication skills.
- Positive attitude.
- Strong dedication to providing the highest level of service.
- Honesty and integrity.
Responsibilities
- Provide outstanding customer service to hotel guests.
- Check guests in and out of the hotel.
- Manage reservations.
- Resolve guest issues.
Benefits
- Health, vision, and dental insurance for full-time Associates.
- 401(k) with employer match for all Associates.
- Paid time off for all Associates, per the Associate Guide.
- Company-paid six holidays for full-time Associates.
- Time-and-a-half pay for hours worked on designated holidays for all Associates.
- Employee Assistance Program for Associates and household members.
- Employee discount program.
- Employee hotel guest room program.
- Employee referral program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
