ECHO Front Desk-Weekends Required

Gulf Coast Hotel Management Inc•Fort Worth, TX
•$0 - $16•Onsite

About The Position

The Front Desk Associate is a team member at the ECHO Suites Extended Stay by Wyndham Fort Worth Alliance location, a new and growing extended-stay brand. The position serves as the face of the hotel and is responsible for providing outstanding customer service to hotel guests, checking guests in and out, managing reservations, and resolving guest issues. The ideal candidate has excellent communication skills, a positive attitude, and a strong dedication to delivering a high level of service. Honesty and integrity are essential.

Requirements

  • Excellent communication skills.
  • Positive attitude.
  • Strong dedication to providing a high level of service.
  • Honesty and integrity.

Responsibilities

  • Provide outstanding customer service to hotel guests.
  • Check guests in and out of the hotel.
  • Manage reservations.
  • Resolve guest issues.

Benefits

  • Health, vision, and dental insurance for full-time associates.
  • 401(k) with employer match for all associates.
  • Paid time off for all associates per Associate Guide.
  • Company-paid six holidays for full-time associates.
  • Time and a half for hours worked on designated holidays for all associates.
  • Employee Assistance Program for associates and household members.
  • Employee Discount Program.
  • Employee Hotel Guest Room Program.
  • Employee Referral Program.
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