ECHO Front Desk
About The Position
The Front Desk Associate is a team member at the ECHO Suites Extended Stay by Wyndham Naples location. The role is the face of the hotel and is responsible for providing outstanding customer service to hotel guests, checking guests in and out, managing reservations, and resolving guest issues. The ideal candidate has excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity are paramount. Gulf Coast Hotel Management describes its work environment as friendly and supportive, with opportunities to work, grow, and advance.
Requirements
- Excellent communication skills.
- A positive attitude.
- A strong dedication to providing the highest level of service.
- Honesty and integrity.
Responsibilities
- Provide outstanding customer service to hotel guests.
- Check guests in and out of the hotel.
- Manage reservations.
- Resolve guest issues.
Benefits
- Health, vision, and dental insurance for full-time associates.
- 401(k) with employer match for all associates.
- Paid time off for all associates per the Associate Guide.
- Company-paid six holidays for full-time associates.
- Time and a half for hours worked on designated holidays for all associates.
- Employee Assistance Program for associates and household members.
- Employee Discount Program.
- Employee Hotel Guest Room Program.
- Employee Referral Program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
