ECHO Front Desk

Gulf Coast Hotel Management Inc • Plano, TX

24d • $0 - $18

About The Position

The Front Desk Associate is a team member at the ECHO Suites Extended Stay by Wyndham Dallas Plano Frisco location, part of a new and growing extended-stay brand. The role is the face of the hotel and is responsible for delivering outstanding customer service, checking guests in and out, managing reservations, and resolving guest issues. The ideal candidate has excellent communication skills, a positive attitude, and a strong dedication to providing a high level of service. Honesty and integrity are essential.

Gulf Coast Hotel Management, Inc. describes itself as a dynamic, growing, and evolving employer that offers a friendly, supportive environment in which Associates can work, grow, and advance. The company states that it cares about its team and is committed to supporting Associates.

Requirements

• Excellent communication skills.
• Positive attitude.
• Strong dedication to providing the highest level of service.
• Honesty and integrity.

Responsibilities

• Provide outstanding customer service to hotel guests.
• Check guests in and out of the hotel.
• Manage reservations.
• Resolve guest issues.

Benefits

• Health, vision, and dental insurance for full-time Associates.
• 401(k) with employer match for all Associates.
• Paid time off for all Associates per the Associate Guide.
• Company-paid six holidays for full-time Associates.
• Time and a half for hours worked on designated holidays for all Associates.
• Employee Assistance Program for Associates and household members.
• Employee Discount Program.
• Employee Hotel Guest Room Program.
• Employee Referral Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed