Hotel Door Attendant - Le Meridien Dania Beach

Towne Park • Dania Beach, FL

7d • Onsite

About The Position

The Door Attendant provides attentive, friendly, and efficient hospitality services to guests at Le Meridien Dania Beach. The role includes opening doors for guests entering and exiting the facility and assisting guests with transportation to off-site locations. The attendant welcomes and assists guests, supports room changes and delivery or pickup of items, provides directions and information about hotel amenities and local attractions, and responds to guest inquiries and requests.

The work schedule may vary. Most work is performed outdoors, potentially for the entire shift, and employees may be exposed to extreme heat and cold. Travel of up to 5% may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High school diploma or general education degree.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Must be at least 18 years old for insurance purposes and pass a criminal background check and drug screen.
• Must complete the Wheelchair Safety Training course provided by Towne Park.
• Knowledge of customer service.
• Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; and write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to guests, clients, and employees.
• Ability to perform basic arithmetic involving three-digit numbers and to use American currency.
• Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to maintain accuracy and composure under pressure.
• Ability to talk or hear regularly; sit or stand for extended periods; and, as needed, run, walk, handle or feel objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
• Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and/or up to 20 pounds constantly to move objects.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients.
• Acknowledge and greet guests within five feet, use guests’ last names, and welcome them using the salutation of the day.
• Follow proper Towne Park phone etiquette and remain in designated areas when not completing tasks.
• Assist guests with room changes and the delivery and pickup of items to guest rooms.
• Open vehicle and hotel doors for guests.
• Assist guests with directions, taxis, reservations, and other inquiries.
• Provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Deliver messages, items, and guest amenities as requested.

Benefits

• Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligible employees may enroll in the company’s 401k retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED