Hotel Door Attendant - Le Meridien Dania Beach

Towne Park • Dania Beach, FL

8d • Onsite

About The Position

The Door Attendant provides attentive, friendly, and efficient hospitality services to guests. The role includes opening doors for guests entering and exiting the hotel and assisting guests with transportation to off-site locations. The position follows established procedures and specific operational instructions, with work checked or verified frequently. Work is primarily outdoors, potentially for the entire shift, and may involve exposure to extreme heat or cold. Travel of up to 5% may be required.

Requirements

• High school diploma or general education degree.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Must be at least 18 years old for insurance purposes and able to pass a criminal background check and drug screen.
• Must complete the Wheelchair Safety Training course provided by Towne Park.
• Knowledge of customer service.
• Ability to read and write standard English, comprehend simple instructions and short correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
• Ability to add, subtract, multiply, and divide, including using American currency; understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to maintain accuracy and composure under pressure.
• If providing valet parking or shuttle services, may be subject to additional requirements.
• Ability to perform the described physical demands, including extended sitting or standing, walking, running, reaching, climbing stairs, balancing, and bending or kneeling; lift or exert up to 100 pounds occasionally, 50 pounds frequently, or 20 pounds constantly.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; acknowledge and greet guests within five feet, use guests’ last names, and welcome guests using the salutation of the day.
• Use proper Towne Park phone etiquette and remain in designated areas when not completing tasks.
• Assist guests with room changes and delivery or pickup of items to guest rooms; open vehicle and hotel doors for guests.
• Help guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions; deliver messages, items, and guest amenities as requested.

Benefits

• Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligible employees may enroll in the company’s 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED