Hotel Director of Sales

AZ- Glendale Westgate Hilton Properties•Glendale, AZ

About The Position

The Hotel Director of Sales leads and develops the property’s sales team across direct sales, business development, account management, and administrative follow-up. The role is responsible for achieving and exceeding property revenue goals, especially in group and catering sales, while strengthening the property’s competitive position. The Director analyzes market trends and competition, adjusts the business mix to match demand and maximize profitability, and maintains sales reports, KPIs, and the Sales & Marketing Plan. The role develops corporate, group, SMERF, wedding, leisure, and association business; pursues new accounts and strengthens existing relationships; and collaborates with Revenue Management and the General Manager on pricing, forecasting, and inventory management. The position also drives individual and team sales performance, allocates time across sales, networking, marketing, and administrative work, and grows group business through tailored strategies, contract negotiation, and promotions. The employer describes a culture centered on Growth, Fun, Trust, and Responsibility, and offers opportunities for development and growth across its hotels and Corporate Office.

Requirements

Supervisory experience is required.
Four years of experience in sales, group catering events, or similar employment, with management experience.
Effective people-management and staff-development experience.
Ability to use sales-based CRM applications such as Delphi.
Ability to work effectively under pressure and meet established goals and objectives.
Planning, organizing, and effective time-management skills.

Nice To Haves

Bachelor’s degree in Business, Marketing, or Hospitality preferred.

Responsibilities

Lead, train, and manage the property’s sales team across direct sales, business development, account management, and administrative follow-up.
Achieve and exceed property revenue goals, particularly in group and catering sales.
Analyze market trends and the competitive landscape to position the property for group business success.
Monitor and adjust the business mix to align with market demand and maximize profitability.
Maintain and update sales reports, KPIs, and the property’s Sales & Marketing Plan.
Develop and grow corporate, group, SMERF, wedding, leisure, and association business.
Lead new business development and strengthen engagement with existing accounts.
Collaborate with Revenue Management and the General Manager to optimize pricing, forecasting, and inventory management.
Achieve or exceed individual and team sales goals aligned with budgeted targets.
Allocate time across selling, networking, marketing, and administrative responsibilities.
Drive group business through tailored strategies, effective contract negotiation, and strategic promotions.
Foster an inclusive and engaging team culture and empower team members.

Benefits

Personalized career development and advancement opportunities.
Leadership training, mentorship, and educational assistance.
Opportunities to grow across 35 hotels and the Corporate Office.
Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels.
Referral and incentive programs, including potential rewards for qualified sales leads and a Sales Premier Club award.
Paid volunteer hours, recognition programs, and appreciation events.
Medical, dental, and vision coverage.
Paid time off and paid sick time.
Employee Assistance Program.
HSA/FSA options, telehealth, and wellness benefits.
Competitive pay with same-day pay options.
401(k) with generous company match.
Performance bonuses for eligible positions; the posting cites bonus earning potential of 30% and the opportunity for five payouts a year.