Hotel Club Room Host

Kinseth Hospitality Companies•Kearney, NE

About The Position

The Hotel Club Room Host keeps the hotel lobby breakfast or refreshment area, or concierge room, stocked, clean, and orderly. The host greets hotel guests and responds to their questions and inquiries, maintains food and beverage supplies, and cleans the pantry and dining area. The role may also assist with cleaning public restrooms, the pool area, fitness center, main lobby, sleeping rooms, laundry, or special cleaning projects as requested. The employee is responsible for following Kinseth Hotel Corporation policies and property-specific guidelines, including dress code, safety, and performance standards. Employees are expected to maintain a professional image and report to work as scheduled.

Responsibilities

Meet and greet hotel guests and answer questions and inquiries.
Put away weekly supply deliveries and rotate stock.
Restock food and beverage items as guests use them, and put away food and supplies at the end of the meal period.
Wash dishes and food trays and clean microwaves.
Clear and wipe counters and tables, place table centerpieces, and remove salt and pepper shakers.
Fill coffee pots before leaving and fill the hot water dispenser and electric steamers for the next day.
Dispose of trash, wipe down trash cans, and break down cardboard boxes for disposal in the trash or recycling receptacle.
Vacuum and mop the dining area and pantry, and organize the pantry.
Complete the hotel pantry communication log for other shifts and hotel employees to review.
Communicate inventory shortages, maintenance issues, and guest complaints to a manager.
Assist with cleaning public restrooms, the pool area, fitness center, main lobby, sleeping rooms, or laundry, and perform special cleaning projects as requested.
Follow KHC policies and property-specific guidelines, maintain a professional image, and report to work as scheduled.
Follow safety precautions to avoid injuries.