Hotel Club Room Host

TownePlace Suites (Kinseth Hospitality) • Oshkosh, WI

6d • Onsite

About The Position

Keeps the hotel lobby breakfast and refreshment area or concierge room stocked, clean, and orderly. The role includes greeting guests, answering questions, maintaining food and beverage supplies, cleaning dishes and surfaces, and preparing the area for the next day. The host may also assist with cleaning other hotel areas and special projects as requested. Hours of operation are 6:00 a.m.–11:00 a.m. Monday through Friday and 6:30 a.m.–12:00 p.m. Saturday and Sunday.

Requirements

• Ability to perform the essential duties of the job.
• Ability to stand, walk, use hands to finger, handle, or feel, reach, stoop, kneel, crouch, or crawl; frequent climbing or balancing is required.
• Ability to occasionally talk or hear and taste or smell.
• Ability to frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
• Close, distance, and peripheral vision; depth perception; and ability to adjust focus.

Responsibilities

• Meet and greet hotel guests and answer questions and inquiries.
• Put away weekly deliveries of supplies and rotate stock.
• Restock food and beverage items as guests deplete them and put away food and supplies at the end of the meal period.
• Wash dishes and food trays.
• Clean microwaves.
• Clear and wipe counters and tables, place centerpieces on tables, and remove salt and pepper shakers.
• Fill coffee pots before leaving.
• Fill the hot water dispenser and electric steamers to prepare for the next day.
• Dispose of trash and wipe down trash cans.
• Break down cardboard boxes and carry them to the trash or recycling receptacle.
• Vacuum and mop the dining area and pantry.
• Organize the pantry.
• Complete the hotel pantry communication log for other shifts and hotel employees to review.
• Communicate inventory shortages, maintenance issues, and guest complaints to the manager.
• Assist with cleaning public restrooms, the pool area, fitness center, main lobby, sleeping rooms, laundry, or special cleaning projects as requested.
• Follow KHC policies and procedures, including dress code, safety, and performance standards; maintain a professional image and report to work as scheduled.
• Follow proper safety precautions to avoid injuries.

Benefits

• Health, dental, and vision benefits and other benefits available
• DailyPay
• 401(k)
• Paid training
• Paid PTO
• Referral program
• Discounts at Kinseth Hotel Corporation hotels and restaurants

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed