Hotel Club Room Host

Kinseth Hospitality Companies • Oshkosh, WI

3d

About The Position

The Hotel Club Room Host keeps the hotel lobby breakfast and refreshment area or concierge room stocked, clean, and orderly. The role includes welcoming guests, replenishing food and beverage items, washing dishes, cleaning and organizing the pantry and dining area, and preparing equipment and supplies for the next day. The host records pantry information for other shifts and communicates inventory shortages, maintenance issues, and guest complaints to a manager. The position may also assist with cleaning public restrooms, the pool area, fitness center, main lobby, sleeping rooms, laundry, or other areas as requested.

The employee is responsible for following Kinseth Hotel Corporation (KHC) policies, handbook requirements, and property-specific guidelines and standards, including dress code, safety, and performance standards. Employees must maintain a professional image and report to work as scheduled.

Hours of operation are 6:00 a.m.–11:00 a.m. Monday through Friday and 6:30 a.m.–12:00 p.m. Saturday and Sunday.

Requirements

• Report to work as scheduled.
• Follow proper safety precautions at all times.
• Meet the physical demands of the position, including regularly standing, walking, handling items, reaching, and stooping, kneeling, crouching, or crawling; frequently climbing or balancing; and frequently lifting or moving up to 25 pounds and occasionally up to 50 pounds.
• Have the vision abilities required for the role, including close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

• Meet and greet hotel guests and answer questions and inquiries.
• Put away weekly deliveries of supplies and rotate stock.
• Restock food and beverage items as guests use them, and put away food and supplies at the end of the meal period.
• Wash dishes and food trays.
• Clean microwaves.
• Clear and wipe counters and tables, place centerpieces on tables, and remove salt and pepper shakers.
• Fill coffee pots before leaving.
• Fill the hot water dispenser and electric steamers to prepare for the next day.
• Dispose of trash and wipe down trash cans.
• Break down cardboard boxes and carry them to the trash or recycling receptacle.
• Vacuum and mop the dining area and pantry.
• Organize the pantry.
• Complete the hotel pantry communication log for other shifts and hotel employees to review.
• Communicate inventory shortages, maintenance issues, and guest complaints to a manager.
• Assist with cleaning public restrooms, the pool area, fitness center, main lobby, sleeping rooms, laundry, or special cleaning projects as requested.
• Follow KHC policies and procedures, including dress code, safety, and performance standards, and maintain a professional image.

Benefits

• Health, dental, and vision benefits are available.
• DailyPay.
• 401(k).
• Paid training.
• Paid PTO.
• Referral program.
• Discounts at Kinseth Hotel Corporation hotels and restaurants.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed