Hotel Club Room Host

AVID (Kinseth Hospitality)•Roseville, MN

8d•$16 - $18

About The Position

Keeps the hotel lobby breakfast or refreshment area, or concierge room, stocked, clean, and orderly. The role includes welcoming guests, replenishing food and beverage items, washing dishes, cleaning and organizing the pantry and dining area, and preparing supplies and equipment for the next day. The host also records pantry information for other shifts and reports inventory shortages, maintenance issues, and guest complaints to a manager. Additional cleaning duties may be assigned in public restrooms, the pool area, fitness center, main lobby, sleeping rooms, laundry, or as part of special cleaning projects. Employees are expected to follow KHC policies and property-specific guidelines, maintain a professional image, observe safety precautions, and report to work as scheduled.

Requirements

Follow proper safety precautions at all times.
Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Meet the physical demands of regularly standing, walking, handling objects, reaching, and stooping, kneeling, crouching, or crawling; frequently climbing or balancing; and occasionally talking, hearing, tasting, or smelling.
Have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Responsibilities

Meet and greet hotel guests and answer questions and inquiries.
Put away weekly supply deliveries and rotate stock.
Restock food and beverage items on the hotel bar as guests deplete them, and put away food and supplies at the end of the meal period.
Wash dishes and food trays.
Clean microwaves.
Clear and wipe counters and tables, place centerpieces on tables, and remove salt and pepper shakers.
Fill coffee pots before leaving.
Fill the hot water dispenser and electric steamers to prepare for the next day.
Dispose of trash and wipe down trash cans.
Break down cardboard boxes and carry them to the trash or recycling receptacle.
Vacuum and mop the dining area and pantry.
Organize the pantry.
Complete the hotel pantry communication log for other shifts and hotel employees to review.
Communicate inventory shortages, maintenance issues, or guest complaints to a manager.
Assist with cleaning public restrooms, the pool area, fitness center, main lobby, sleeping rooms, laundry, or special cleaning projects as requested.
Follow KHC policies and procedures, property-specific guidelines and standards, including dress code, safety, and performance standards; maintain a professional image and report to work as scheduled.