Hotel Bartender
About The Position
The bartender prepares drinks and provides customized beverage service to hotel restaurant and bar customers in a friendly, energetic, and timely manner. The role focuses on creating an enjoyable or relaxing guest experience, exceeding expectations, and contributing to guest satisfaction through personalized service, drink knowledge, and effective communication and multitasking. Bartenders follow company drink-serving standards to manage beverage costs, maintain an accurate cash drawer, and keep the bar and its surroundings clean and well maintained. They anticipate customer needs, adapt quickly, and take ownership of product quality and the guest experience. The role requires regularly lifting trays weighing up to 30 pounds. Additional physical requirements may apply depending on the position and hotel location.
Requirements
- One to two years of experience as a bartender.
- Ability to work a flexible schedule, including shifts, weekends, and holidays.
- Legal ability to serve alcohol in the applicable state or province.
- Knowledge of state and local guidelines for alcohol service.
- Knowledge of drink preparation.
- Computational skills to process guest payments.
- Ability to regularly lift trays of beverages or food weighing up to 30 pounds.
- Motivated self-starter.
- Conscientious and driven to serve guests professionally and courteously.
Nice To Haves
- Food safety certification and/or alcohol service training.
Responsibilities
- Approach guest interactions with the aim of exceeding guest expectations.
- Represent the company culture in daily interactions with guests and associates.
- Prepare drinks according to serving sizes outlined in the company manual to help control drink costs.
- Create an energized bar experience through friendly, personalized service.
- Maintain an accurate cash drawer and account for discrepancies in the final drawer tally.
- Maintain the cleanliness and condition of the bar and surrounding areas.
- Promote product quality and guest satisfaction, taking ownership of the experience.
- Anticipate customer needs and adapt goals and direction quickly.
- Prepare and present drinks with appropriate knowledge and skill.
- Regularly lift trays of beverages or food weighing up to 30 pounds.
Benefits
- Comprehensive medical, dental, and vision benefits for full-time associates.
- Life insurance.
- Pet insurance.
- Short- and long-term disability coverage.
- Paid time off and holidays.
- Tuition assistance.
- Competitive compensation with incentives, which vary by position.
- 401(k) savings plan with 50% matching up to 10% of compensation.
- Associate referral program.
- Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
- Fundraising matching funds program.
- Team volunteer opportunities.
- 24/7 chaplain services.
- Exclusive hotel rate discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
