Hotel Bartender

McKibbon Hospitality•Wilmington, NC

About The Position

The bartender provides customized beverage service to hotel restaurant and bar customers in a friendly, energetic, and timely manner. The role involves mixing drinks, creating a personalized and energized bar experience, and helping guests enjoy or relax during their time at the bar. Associates are expected to be passionate about guest service, communicate effectively, and multitask. Bartenders approach guest interactions with the goal of exceeding expectations, embody the company culture, maintain drink quality and presentation, and follow serving sizes to manage costs. They maintain an accurate cash drawer, keep the bar and surrounding areas clean, anticipate customer needs, and adapt quickly as priorities change. The role requires regular lifting of beverage or food trays weighing up to 30 pounds. Additional physical requirements may apply depending on the position and hotel location. The position calls for one to two years of bartending experience, a flexible schedule that may include shifts, weekends, and holidays, legal eligibility to serve alcohol in the applicable state or province, and knowledge of alcohol-service guidelines and drink preparation. Food safety certification and/or alcohol-service training is recommended. McKibbon offers benefits and perks based on full- or part-time employment. Full-time associates are offered a comprehensive medical, dental, and vision package, life insurance, pet insurance, short- and long-term disability coverage, paid time off and holidays, and tuition assistance. All associates are offered competitive compensation with position-dependent incentives, a 401(k) savings plan with 50% matching up to 10% of compensation, an associate referral program, training and development opportunities, fundraising matching funds, team volunteer opportunities, 24/7 chaplain services, and hotel rate discounts. Applicable state-specific holiday, vacation, and benefit requirements apply.

Requirements

One to two years of experience as a bartender.
Ability to work a flexible schedule, including shifts, weekends, and holidays.
Legal ability to serve alcohol in the applicable state or province.
Knowledge of state and local guidelines regarding alcohol service.
Knowledge of drink preparation.
Computational skills to process guest payments.
Ability to lift trays of beverages or food items weighing up to 30 pounds on a regular basis.
Motivated self-starter.
Conscientious and driven to serve guests with professionalism and courtesy.

Nice To Haves

Food safety certification and/or alcohol service training.

Responsibilities

Provide customized beverage service to hotel restaurant and bar customers in a friendly, energetic, and timely manner.
Approach guest interactions with the goal of exceeding guest expectations.
Embody the company culture in daily interactions with guests and associates.
Mix drinks according to serving sizes in the company manual to help keep drink costs at a minimum.
Create an energized bar experience through friendly, personalized service.
Maintain an accurate cash drawer and account for discrepancies in the final tally.
Maintain the cleanliness and condition of the bar and surrounding areas.
Support product quality and guest satisfaction.
Anticipate customer needs and adapt goals and direction quickly.
Prepare and present drinks.
Lift trays of beverages or food weighing up to 30 pounds on a regular basis.
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.

Benefits

Full-time associates: comprehensive medical, dental, and vision benefits.
Life insurance.
Pet insurance.
Short- and long-term disability coverage.
Paid time off and holidays.
Tuition assistance.
Competitive compensation with incentives that vary by position.
401(k) savings plan with 50% matching up to 10% of compensation.
Associate referral program.
Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
Fundraising matching funds program.
Team volunteer opportunities.
24/7 chaplain services.
Exclusive hotel rate discounts.
Applicable state-specific holiday, vacation, or benefit requirements.