Bartender - Hotel Vin

Coury Hospitality•Grapevine, TX

About The Position

Bartenders at Hotel Vin deliver hospitable and memorable drinking and dining experiences at the bar. They prepare cocktails and beer for the bar and dining room while prioritizing tasks, multitasking, and communicating effectively. The role requires extensive spirits knowledge and an understanding of flavor balance, along with a friendly, welcoming manner and a cheerful, helpful attitude toward guests. The position reports to the F&B Supervisor and is classified as non-exempt. Additional tasks may be assigned or revised by management based on business volume and current needs. Employment is at-will and this job description does not create an employment contract.

Requirements

  • Must be at least 21 years old.
  • Outgoing personality, positive attitude, and strong communication skills.
  • Knowledge of wine and beverage brands, drink garnishes, and prices.
  • Comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.
  • Comprehensive knowledge of the inspiration, ingredients, and techniques used in house cocktails.
  • Understanding of standardized recipes for classic and contemporary cocktails.
  • Ability to make food and beverage pairing recommendations confidently.
  • Knowledge of pre-check register operation.
  • Basic math skills and ability to handle money.
  • Knowledge of computer operations and ordering procedures.
  • Basic sanitation knowledge.
  • Ability to stand for extended periods, up to five hours.
  • Ability to reach, bend, stoop, and frequently lift up to 40 pounds.

Responsibilities

  • Greet guests promptly and seat them in a friendly manner within one minute of their approach to the bar.
  • Present drink menus, recommend beverages, answer questions, and take beverage orders from guests and servers.
  • Prepare and serve alcoholic and non-alcoholic beverages according to the restaurant’s standard recipes.
  • Upsell drink specials and food items as directed by management.
  • Provide wine service when necessary.
  • Check regularly with guests to ensure satisfaction with food and drinks.
  • Clearly communicate allergy and dietary restriction information on tickets.
  • Take tables in the bar or dining room when assigned by management.
  • Enter drink orders accurately and promptly into the POS system.
  • Accept guest payments, process credit card charges, and make change when applicable.
  • Learn patrons’ names and personally recognize regular guests.
  • Provide gracious, professional, and efficient service; conduct oneself professionally in guests’ view.
  • Respond promptly and courteously to guest requests or problems.
  • Report equipment or bar maintenance problems to the Manager.
  • Arrange bottles and glasses attractively and functionally to support drink preparation and beverage promotion.
  • Keep the bar stocked, clean bar areas and storage spaces, and assist with replenishing bar inventory and supplies.
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