Hotel Carmichael - Bartender

Coury Hospitality•Carmel, IN

22h

About The Position

Bartenders at Hotel Carmichael deliver attentive, hospitable drinking and dining experiences at the bar. They prepare cocktails and beer for both the bar and dining room, apply extensive spirits knowledge and an understanding of flavor balance, and help create a friendly, welcoming environment. The role requires prioritizing tasks, multitasking, communicating effectively, and responding cheerfully and helpfully to guests with the goal of enriching their experience. Bartenders greet and serve guests, present menus and make beverage recommendations, take and accurately enter orders, prepare and serve drinks, and handle payments. They maintain the bar’s stock, cleanliness, presentation, and sanitation; provide wine service when needed; and coordinate with front-of-house, back-of-house, and hotel staff. They must follow company standards and procedures, maintain a professional appearance, and may be assigned additional tasks by management based on business needs.

Requirements

Must maintain an applicable Indiana license.
Must be age 21 or above.
Outgoing personality, positive attitude, and strong communication skills.
Knowledge of wine and beverage brand selections, drink garnishes, and prices; comprehensive knowledge of wines by the glass and growing knowledge of wines by the bottle.
Comprehensive knowledge of the inspiration, ingredients, and techniques used in house cocktails, and complete understanding of standardized recipes for classic and contemporary cocktails.
Able to confidently make food and beverage pairing recommendations.
Knowledge of pre-check register operation, basic math, and handling money.
Knowledge of computer operations and ordering procedures.
Basic sanitation knowledge.
Able to work standing for long periods, up to five hours.
Able to reach, bend, stoop, and frequently lift up to 40 pounds.

Nice To Haves

Open to trying new food and drinks.

Responsibilities

Greet guests promptly and ensure they are seated in a friendly manner within one minute of approaching the bar.
Present drink menus, recommend beverages, answer guest questions, and take beverage orders from guests and servers.
Prepare and serve alcoholic and non-alcoholic drinks according to restaurant standard recipes, and produce cocktails and beer for the bar and dining room.
Upsell drink specials and food items as directed by management.
Execute wine service when necessary.
Check in regularly with guests to ensure satisfaction with food and drinks.
Clearly communicate allergy and dietary restriction information on tickets.
Take tables in the bar or dining room as assigned by management.
Record drink orders accurately and immediately in the POS system.
Accept payments, process credit card charges, and make change when applicable.
Learn patrons’ names and personally recognize regular guests.
Provide gracious, professional, and efficient service; respond promptly and courteously to requests or problems; and thank and farewell every guest sincerely.
Report equipment or bar maintenance problems to the Manager.
Keep bottles and glasses attractively and functionally arranged, maintain bar stock, and assist with restocking bar inventory and supplies.
Maintain cleanliness of all bar areas, including counters, sinks, utensils, shelves, and storage areas.
Maintain a professional appearance and comply with uniform standards.
Communicate openly and foster harmonious relations and positive teamwork with front-of-house, back-of-house, and hotel staff.
Follow and maintain established sanitation standards and company systems and procedures.
Perform additional or revised tasks and responsibilities as assigned by management according to business volume and work needs.