Hotel Carmichael - Bartender

Coury Hospitality•Carmel, IN

About The Position

The Bartender delivers welcoming, attentive drinking and dining experiences at the bar. The role prepares cocktails and beer for both the bar and dining room, provides beverage recommendations and service, and creates a friendly environment through cheerful, helpful guest interactions. Bartenders are expected to prioritize and multitask effectively, communicate with guests and colleagues, and apply extensive spirits knowledge and an understanding of flavor balance in cocktails. The position also supports bar operations by maintaining stock, cleanliness, sanitation, and equipment awareness; processing orders and payments; and coordinating with front-of-house, back-of-house, and hotel staff. Additional tasks may be assigned or revised by management based on business volume and current needs. Employment is at-will and is not a contract of employment.

Requirements

Maintain an applicable Indiana license.
Be at least 21 years old.
Have an outgoing personality, positive attitude, and strong communication skills.
Know wine and beverage brand selections, drink garnishes, and prices.
Have comprehensive knowledge of wines by the glass and a growing knowledge of wines by the bottle.
Know the inspiration, ingredients, and techniques used in house cocktails, and understand standardized recipes for classic and contemporary cocktails.
Be open to trying new food and drinks.
Be able to confidently recommend food and beverage pairings.
Know pre-check register operation; possess basic math skills and the ability to handle money.
Know computer operations and ordering procedures.
Have basic sanitation knowledge.
Be able to stand for extended periods, up to five hours.
Be able to reach, bend, stoop, and frequently lift up to 40 pounds.

Responsibilities

Greet and seat customers promptly and courteously when they approach the bar.
Present drink menus, make recommendations, answer beverage questions, and take beverage orders from guests and servers.
Prepare and serve alcoholic and non-alcoholic beverages according to restaurant recipes; produce cocktails and beer for the dining room and bar.
Upsell drink specials and food items as directed by management.
Execute wine service when necessary.
Check regularly with guests to ensure satisfaction with food and drinks.
Clearly communicate allergy and dietary restriction information on tickets.
Take tables in the bar or dining room when assigned by management.
Enter drink orders accurately and promptly into the POS system.
Accept payment, process credit card charges, and make change when applicable.
Learn patrons’ names and personally recognize regular guests.
Provide gracious, professional, efficient service and respond promptly and courteously to requests or problems.
Report equipment or bar maintenance problems to the Manager.
Arrange and maintain bottles and glasses attractively and functionally; keep the bar stocked.
Maintain cleanliness of bar counters, sinks, utensils, shelves, and storage areas.
Assist with restocking and replenishing bar inventory and supplies.
Maintain a professional appearance and comply with uniform standards.
Maintain open communication and harmonious relations with front-of-house, back-of-house, and hotel staff, and promote teamwork.
Thank each guest sincerely and provide a farewell.
Follow established sanitation standards and company systems and procedures.
Perform additional or revised tasks and responsibilities as assigned by management based on business volume and current needs.