Hotel Bartender

DRIFTWOOD HOSPITALITY MANAGEMENT•Durham, NC
•$10 - $0•Onsite

About The Position

Serve beverages and/or food to guests in a friendly, courteous, and timely manner to support guest satisfaction. Prepare beverages for other servers and act as cashier for the lounge. The role includes taking and entering room-service orders, maintaining the bar and its supplies, handling payments and cash security, and completing cleaning and safety duties. The position is part-time, with an evening (PM) shift, at the Raleigh RTP Marriott in Durham, North Carolina.

Requirements

  • Knowledge of state, federal, and corporate liquor regulations concerning service to minors and intoxicated guests.
  • Current Food Handler Card.
  • Basic knowledge of food and beverage preparation and service of various alcoholic beverages.
  • Basic mathematical skills for operating a cash register, making change, totaling guest checks and the bank, preparing cash drops, totaling charges, and understanding portion sizes.
  • Basic English writing skills for completing requisitions and vouchers.
  • Manual dexterity to use a knife for garnishes, handle glassware and bottles, scoop ice, mix drinks, and reach overhead for stock.
  • Basic English comprehension and communication skills to understand customer inquiries and communicate simple instructions.
  • Ability to understand and apply written product-labeling instructions for safe use of products and processes.
  • Ability to remember, recite, and promote menu items.
  • Ability to operate beverage equipment, such as a coffee maker.
  • Ability to transport up to 30 pounds through a crowded room continuously during the shift.
  • Ability to lift up to 30 pounds.
  • Ability to stand and walk constantly, and frequently twist, bend, stoop, reach, talk, hear, see, and smile.

Responsibilities

  • Greet guests courteously, promote and document drink orders, and mix, garnish, and present drinks using standard recipes and prudent portion control.
  • Set up the bar daily and requisition and stock beverages, paper products, straws, stirrers, condiments, and produce based on projected needs.
  • Maintain, cut, and store fresh fruit and vegetable garnishes, juices, and other perishables to ensure product quality.
  • Receive guest payments, make change, verify and record charges, execute vouchers properly, and balance monies.
  • Secure beverages, food, and equipment; deposit cash drops and secure the bank.
  • Answer the bar phone within three rings and take room-service orders correctly and courteously.
  • Enter orders into the point-of-sale register and create checks for guests and personnel, including guests served by other beverage servers, to maintain accountability.
  • Perform assigned cleaning tasks using standard hotel cleaning products and adhere to health standards.
  • Follow company policies, safety and security rules, fire-prevention and emergency procedures, and use protective equipment.
  • Report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor.
  • Maintain a neat, clean, and well-groomed appearance.
  • Perform related duties as requested by a supervisor or manager and assist other beverage personnel when needed.

Benefits

  • Complimentary freshly prepared lunches daily for AM and PM shift team members.
  • Quarterly team rallies to celebrate achievements, share updates, and strengthen collaboration and team spirit.
  • Employee recognition through awards, shout-outs, and recognition programs.
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