Pinecrest #13 Host

Flanigan's Enterprises • Pinecrest, FL

13d

About The Position

The Host is the first and last point of contact for Flanigan’s guests, setting a welcoming tone by greeting guests warmly, escorting them to tables, managing seating flow, answering inquiries, and offering a courteous farewell. The role also includes maintaining the host and guest areas, handling telephone inquiries, communicating guest concerns to the Manager on duty, and completing shift duties.

Requirements

• Can reach, bend, and stoop frequently.
• Able to lift up to 50 lbs.
• Ability to speak, read, and write English.
• Complete and pass the Florida Responsible Vendor program in compliance with Flanigan’s and Florida statutes.
• Complete and pass the food safety certification program in compliance with Flanigan’s and Florida statutes.

Responsibilities

• Maintain a cheerful, courteous temperament and a neat, clean, professional image.
• Greet guests using Flanigan’s “Smile Talk.”
• Engage guests in “Smile Talk” while escorting them to their table in a timely manner.
• Manage the wait list efficiently for seating.
• Communicate guests’ questions or concerns to the Manager on duty.
• Keep the foyer, host/hostess station, and wait area clean and free of debris; restock and clean menus.
• Restock and maintain restroom cleanliness for guests.
• Answer the telephone within four rings, answer guests’ questions, and/or direct them to the appropriate staff member.
• Conclude guests’ visits with Flanigan’s “Smile Talk.”
• Perform shift changes, opening and closing duties, and assigned sidework.

Benefits

• Five-day work week.
• Paid vacation: one week after one year, two weeks after two years, and three weeks after ten years.
• Medical and dental insurance programs available.
• 401(k) plan with immediate eligibility; must be 21 or older to enroll.
• Shift meals at 50% off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed