Store Team Lead - Pinecrest

JBS Foods • Pinecrest, FL

2d • Onsite

About The Position

The Store Team Lead brings the Store Manager’s vision to life on the sales floor, leading the team during assigned shifts and maintaining a welcoming, customer-ready environment. The role delivers Wild Fork’s “personal chef and friendly butcher” service philosophy while coaching Sales Associates, supporting onboarding and product knowledge training, executing operational routines, and upholding the company’s values of Determination, Simplicity, Availability, Humility, Sincerity, Discipline, and Ownership. This is a hands-on leadership role focused on execution, customer experience, and team development.

The position is full-time in Pinecrest, Florida, with a starting wage of $23.00 per hour and potential for a monthly bonus. The role requires flexible availability, including mornings, evenings, weekends, and holidays, and involves standing and walking for 8–10 hours, lifting up to 50 pounds, and freezer exposure.

Requirements

• 1–3 years of experience in retail, grocery, restaurant, or specialty food.
• Strong customer service, communication, and problem-solving skills.
• Ability to coach, motivate, and model expected team behaviors.
• Comfort working in a fast-paced, customer-focused environment.
• Ability to lift up to 50 pounds and stand or walk for 8–10 hours, including exposure to freezers.
• Flexible availability for mornings, evenings, weekends, and holidays.

Nice To Haves

• Demonstrated leadership ability or prior key-holder experience.
• Familiarity with POS systems, scheduling tools, or Microsoft 365.

Responsibilities

• Lead the store during assigned shifts, ensuring customer readiness, cleanliness, and appropriate coverage.
• Execute opening and closing routines as directed by the Store Manager.
• Maintain temperature logs, food safety standards, sanitation routines, and freezer management.
• Ensure accurate cash handling and adherence to standard operating procedures.
• Monitor business needs and adjust priorities, floor coverage, and team focus in response to traffic, service demands, and sales opportunities.
• Model and teach Wild Fork’s W.I.L.D. Steps of Service and provide product expertise, cooking tips, and meal recommendations.
• Support customer service recovery with empathy and speed, helping ensure customers feel welcomed and valued.
• Motivate the team to engage customers, build baskets, drive conversion, and support daily sales targets.
• Direct floor zoning, adjust coverage in real time, and maintain visibility during peak traffic.
• Maintain an easy-to-shop store through timely recovery and replenishment.
• Coach associates in product knowledge and selling behaviors to build confidence and support conversion.
• Train new team members on product knowledge, service standards, and standard operating procedures; support onboarding and completion of required learning modules.
• Provide real-time coaching and feedback, and communicate performance opportunities and support needs to the Store Manager.
• Foster a positive, inclusive environment where team members feel supported and engaged.
• Complete receiving, stocking, recovery, and FIFO rotation accurately and promptly.
• Maintain clean, organized, visually compelling shelves and freezers; report out-of-stocks, shrink concerns, and product quality issues.
• Support accurate and timely planogram changes and promotional execution.
• Perform daily temperature logs, food safety checks, sanitation routines, and equipment inspections.
• Support adherence to company policies and safety procedures, and promptly escalate compliance risks or safety concerns to the Store Manager.

Benefits

• Medical, dental, and vision insurance.
• Health Reimbursement Account and Flexible Spending Accounts.
• Behavioral Health Matters Program and Live Health Online virtual care.
• Monthly bonus plan.
• 401(k) with company match.
• Vacation, sick, and birthday PTO.
• Culinary training, monthly product giveaway, and monthly allowance to shop in store.
• Mentorship Program and Better Futures Program (free community college).
• Optional financial resources, discounts on cars, cell phones, services, and more, and employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed